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  • Report: #304206

Complaint Review: Ez Motorcycle Transport

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  • Submitted: Mon, January 28, 2008
  • Updated: Fri, August 31, 2012

  • Reported By:Orlando Florida
Ez Motorcycle Transport
Tampa, Florida U.S.A.

Ez Motorcycle Transport - ezmotorcycletransport.com -ShipYourBike.com - Michael Cardin THIS MICKEY MOUSED COMPANY WONT GIVE A 400.00 FOR DOING NOTHING Tampa Florida

*Author of original report: Geee 4 years later and POOF their gone.

*Author of original report: Thats real nice of a so called "professional company" to call someone dumb.

*REBUTTAL Owner of company: Client Mad at wrong party

*REBUTTAL Owner of company: Contract required for Shipping -

*Author of original report: What a joke? For a rebuttal.

*Author of original report: What a joke? For a rebuttal.

*Author of original report: What a joke? For a rebuttal.

*Author of original report: What a joke? For a rebuttal.

*REBUTTAL Owner of company: EZ Motorcycle Transport - Client agreed 3 times within the contract to "no refunds/ or cancelations".

*REBUTTAL Owner of company: EZ Motorcycle Transport - Client agreed 3 times within the contract to "no refunds/ or cancelations".

*REBUTTAL Owner of company: EZ Motorcycle Transport - Client agreed 3 times within the contract to "no refunds/ or cancelations".

*REBUTTAL Owner of company: EZ Motorcycle Transport - Client agreed 3 times within the contract to "no refunds/ or cancelations".

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I called this so called (MICKEY MOUSE) company on the 17th of january and asked them how much it would cost to ship a motorcycle from OH. to Fl and explained that I had purchased a motorcycle on ebay. They gave me a fair price of 400.00 to ship it. I agreed to have them ship the bike and they informed me that they would need there 400.00 paid up front. I paid them with my credit card over the phone. They charged my cc the full amount for the job. I called them back today and informed them that they would not need to pick my bike up since the owner of the bike was trying to deceive me by advertising a bike that had only a salvaged title. I explained this to the man on the other end of the phone and he explained that there was no refunds. I didn't argue with the man as I knew I had other recourses at my disposal. So I said thank you and hungup the phone after him saying he would but didn't have to, ship my next bike for them for the payment they had already received from me. I dont think so. Life doesn't work this way nor does visa/mastercard. I have already begun the dispute with my credit card company as this company expects to get paid for ,,, well nothing I guess. They took the mans info down from me that had the bike for sale and a promise to pick this bike up. They actually think im going to give them 400.00 for this and not fight to get my money back? I think they need to reevaluate there no refund policy because I will report them to the merchant fraud department of visa/mastercard. Thats against there rules for accepting cc. The choice is theres. Give me my money back or risk losing there merchant account as I also am a merchant account holder with visa/mastercard.

Ledfoot
Orlando, Florida
U.S.A.


This report was posted on Ripoff Report on 01/28/2008 09:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ez-Motorcycle-Transport/Tampa-Florida/Ez-Motorcycle-Transport-ezmotorcycletransportcom-ShipYourBikecom-Michael-Cardin-THI-304206. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 5Consumer 6Employee/Owner
Updates & Rebuttals

#1 Author of original report

Geee 4 years later and POOF their gone.

AUTHOR: Ledfoot - (U.S.A.)

This just goes to prove exactly what I said in my original complaint. Just 4 years ago and now they are history. I guess they got hit to many times with complaints. Go figure.
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#2 Author of original report

Thats real nice of a so called "professional company" to call someone dumb.

AUTHOR: Ledfoot - (U.S.A.)

Well if you feel the need to bring legal action do it. I encourage it. Get that part of it straight right now. Your threats dont phase me. Think about this for a second though since im so dumb as you call me. If the kid that owns microsucks.com can write what he wants online about bill gates and he could'nt do anything to stop it, what makes you think your panzy a** will be able to do anything? Think again! You have the wrong guy here. You have my address and I welcome you to my front door, anytime.

Please keep in mind that www.ezmotorcycletransportsucks.com belongs to me and I will be hosting it shortly. I have been working it hard and in my spare time. Your not worth my real time. You call someone dumb? LMAO I think maybe you should take a good look at yourself in the mirror ( I know its prob. an extremely scary thing to think about doing) and ask yourself whos really the dumb one? I must not be to dumb because I would have been smarter by buying the domain name before someone exposed my scams? Also how do you figure I signed or initialed anything? I called this in by way of telephone? So your story as im sure others will read has lots of holes in it. ONE LAST TIME I WILL SAY THIS..... 100% DO WHAT YOU WANT TO DO LEGALLY, IM GAME.
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#3 REBUTTAL Owner of company

Client Mad at wrong party

AUTHOR: Mike E Z M T - (U.S.A.)

Sam, the client in question from Orlando is either very young or not very bright or both. He entered into a contract that clearly states that we do not provide refunds under any condition. It states it three times in the agreement and he must initial it three times for us to accept the job. He also stated that we took his credit card over the phone which is not true. We can't actually pickup a bike without a "Bill of Lading" which is the contract he submitted on line, since it is required by the DOT and we need his permission to charge his card.

We offerred him a chance to apply a part of his payment toward another bike shipment which is also a courtesy offer since it is not required of EZMT to do so. The fact that his seller is questionable and the deal didn't go through is not EZMT's problem. He should have been more certain of the circumstances before he entered into a contract for our services.

Sam clearly has not read his agreement or reviewed the terms before acting. This is a lack of prudence on his part. Just like the airlines, once you buy your ticket, there are no refunds and you must pay additional fees if you miss your plane. This analogy is given in our agreement exactly for the purpose for we we are drawn into today. "In case they really don't get it the first time they read the "no refund" policy.

Sams actions to defame this company is rolling down a rocky road which might lead him to legal action on behalf of EZMT. His mistake might cost him a lot more if he continues to filefalse reports here or on any other venue.

EZMT has thousands of happy clients, dealers, custom shops and individuals who have purchased on e-bay or other on line services. EZMT even offes free advice to potential clients on how to protect themselves against situations like Sam got himself into.

We offered a small concession and he refused it deciding to fight his street fight. The reason he has decided that is because he has no grounds with his credit card provider since they already know the circumstances.

Sincerely,
Mike Cardin
Co-owner
EZMT
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#4 REBUTTAL Owner of company

Contract required for Shipping -

AUTHOR: Mike E Z M T - (U.S.A.)

It is obvious this person is gone off the deep end. We have never, and will never take an order for a shipment "over the phone". For one reason, we are required to have a contract on file to verify the shipment is legal. The contract is on line and available via fax for the electronically challenged. Your comments are all lies and conduct is bordering on defamation. We have served thousands of clients including some of the most famous custom bike builders in the country....all satisfied, able to read a contract and communicate like an adult. Careful how far you wish to carry this threat.
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#5 Author of original report

What a joke? For a rebuttal.

AUTHOR: Ledfoot - (U.S.A.)

I called this into there phone and I never signed anything to say no refunds. Where do they get off saying no refunds is bullsh@#. They deserve what I wrote and others need to be aware that this company will steal your money from you and not do anything for it. Buyer beware. Scammers. You got my money, but I will continue my assault on you. The 400.00 you stole from me will cost you 40,000.00 in bad publicity. I assure you of this. I own the domain name of ezmotorcycletransportsucks.com and info about your scam will bleed all over it.

So enjoy!!!
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#6 Author of original report

What a joke? For a rebuttal.

AUTHOR: Ledfoot - (U.S.A.)

I called this into there phone and I never signed anything to say no refunds. Where do they get off saying no refunds is bullsh@#. They deserve what I wrote and others need to be aware that this company will steal your money from you and not do anything for it. Buyer beware. Scammers. You got my money, but I will continue my assault on you. The 400.00 you stole from me will cost you 40,000.00 in bad publicity. I assure you of this. I own the domain name of ezmotorcycletransportsucks.com and info about your scam will bleed all over it.

So enjoy!!!
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#7 Author of original report

What a joke? For a rebuttal.

AUTHOR: Ledfoot - (U.S.A.)

I called this into there phone and I never signed anything to say no refunds. Where do they get off saying no refunds is bullsh@#. They deserve what I wrote and others need to be aware that this company will steal your money from you and not do anything for it. Buyer beware. Scammers. You got my money, but I will continue my assault on you. The 400.00 you stole from me will cost you 40,000.00 in bad publicity. I assure you of this. I own the domain name of ezmotorcycletransportsucks.com and info about your scam will bleed all over it.

So enjoy!!!
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#8 Author of original report

What a joke? For a rebuttal.

AUTHOR: Ledfoot - (U.S.A.)

I called this into there phone and I never signed anything to say no refunds. Where do they get off saying no refunds is bullsh@#. They deserve what I wrote and others need to be aware that this company will steal your money from you and not do anything for it. Buyer beware. Scammers. You got my money, but I will continue my assault on you. The 400.00 you stole from me will cost you 40,000.00 in bad publicity. I assure you of this. I own the domain name of ezmotorcycletransportsucks.com and info about your scam will bleed all over it.

So enjoy!!!
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#9 REBUTTAL Owner of company

EZ Motorcycle Transport - Client agreed 3 times within the contract to "no refunds/ or cancelations".

AUTHOR: Mike E Z M T - (U.S.A.)

This customer has not reported the situation correctly. The facts are as follows:
E Z Motorcycle Transport has a " No Cancelation", "No Refund" policy clearly stated on our site in our reservation agreement. A client must acknowledge this three times in order to even make a reservation to ship a bike. We go as far as making an analogy to the airlines to help make it crystal clear before they submit a request for services.

E Z Motorcycle is not responsible for the conditions of the sale of the bike. We ship what you ask us to ship. When his deal went bad on the sale of the bike we offerred to transfer a partial credit to an alternate shipping in the event he found another bike to purchase. There has never been a response to that offer. EZMT is not required to make that offer but we did try to offset his losses for at least part of the shipping cost. The part we can not resell after it was sold to him.

When a shipper (or an airline) reserves a space or seat for a client and then gets a cancelation, they almost never can resell the space once the opportunity has passed. This is why we have a no refund policy and most likely why the airlines charge a fee when you change your mind!

This client probrably acted without due diligence when making his purchase of the bike and now wants to take out his frustration and recoup funds from anybody involved in his dilema.

We ship a lot of bikes during the course of a year and there aren't many situations where we don't try to help. The bottom line is he knew our policy and agreed to it in advance of hiring EZMT.

We regret that he did not have a successful on line purchase but it was not the fault of EZMT.
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#10 REBUTTAL Owner of company

EZ Motorcycle Transport - Client agreed 3 times within the contract to "no refunds/ or cancelations".

AUTHOR: Mike E Z M T - (U.S.A.)

This customer has not reported the situation correctly. The facts are as follows:
E Z Motorcycle Transport has a " No Cancelation", "No Refund" policy clearly stated on our site in our reservation agreement. A client must acknowledge this three times in order to even make a reservation to ship a bike. We go as far as making an analogy to the airlines to help make it crystal clear before they submit a request for services.

E Z Motorcycle is not responsible for the conditions of the sale of the bike. We ship what you ask us to ship. When his deal went bad on the sale of the bike we offerred to transfer a partial credit to an alternate shipping in the event he found another bike to purchase. There has never been a response to that offer. EZMT is not required to make that offer but we did try to offset his losses for at least part of the shipping cost. The part we can not resell after it was sold to him.

When a shipper (or an airline) reserves a space or seat for a client and then gets a cancelation, they almost never can resell the space once the opportunity has passed. This is why we have a no refund policy and most likely why the airlines charge a fee when you change your mind!

This client probrably acted without due diligence when making his purchase of the bike and now wants to take out his frustration and recoup funds from anybody involved in his dilema.

We ship a lot of bikes during the course of a year and there aren't many situations where we don't try to help. The bottom line is he knew our policy and agreed to it in advance of hiring EZMT.

We regret that he did not have a successful on line purchase but it was not the fault of EZMT.
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#11 REBUTTAL Owner of company

EZ Motorcycle Transport - Client agreed 3 times within the contract to "no refunds/ or cancelations".

AUTHOR: Mike E Z M T - (U.S.A.)

This customer has not reported the situation correctly. The facts are as follows:
E Z Motorcycle Transport has a " No Cancelation", "No Refund" policy clearly stated on our site in our reservation agreement. A client must acknowledge this three times in order to even make a reservation to ship a bike. We go as far as making an analogy to the airlines to help make it crystal clear before they submit a request for services.

E Z Motorcycle is not responsible for the conditions of the sale of the bike. We ship what you ask us to ship. When his deal went bad on the sale of the bike we offerred to transfer a partial credit to an alternate shipping in the event he found another bike to purchase. There has never been a response to that offer. EZMT is not required to make that offer but we did try to offset his losses for at least part of the shipping cost. The part we can not resell after it was sold to him.

When a shipper (or an airline) reserves a space or seat for a client and then gets a cancelation, they almost never can resell the space once the opportunity has passed. This is why we have a no refund policy and most likely why the airlines charge a fee when you change your mind!

This client probrably acted without due diligence when making his purchase of the bike and now wants to take out his frustration and recoup funds from anybody involved in his dilema.

We ship a lot of bikes during the course of a year and there aren't many situations where we don't try to help. The bottom line is he knew our policy and agreed to it in advance of hiring EZMT.

We regret that he did not have a successful on line purchase but it was not the fault of EZMT.
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#12 REBUTTAL Owner of company

EZ Motorcycle Transport - Client agreed 3 times within the contract to "no refunds/ or cancelations".

AUTHOR: Mike E Z M T - (U.S.A.)

This customer has not reported the situation correctly. The facts are as follows:
E Z Motorcycle Transport has a " No Cancelation", "No Refund" policy clearly stated on our site in our reservation agreement. A client must acknowledge this three times in order to even make a reservation to ship a bike. We go as far as making an analogy to the airlines to help make it crystal clear before they submit a request for services.

E Z Motorcycle is not responsible for the conditions of the sale of the bike. We ship what you ask us to ship. When his deal went bad on the sale of the bike we offerred to transfer a partial credit to an alternate shipping in the event he found another bike to purchase. There has never been a response to that offer. EZMT is not required to make that offer but we did try to offset his losses for at least part of the shipping cost. The part we can not resell after it was sold to him.

When a shipper (or an airline) reserves a space or seat for a client and then gets a cancelation, they almost never can resell the space once the opportunity has passed. This is why we have a no refund policy and most likely why the airlines charge a fee when you change your mind!

This client probrably acted without due diligence when making his purchase of the bike and now wants to take out his frustration and recoup funds from anybody involved in his dilema.

We ship a lot of bikes during the course of a year and there aren't many situations where we don't try to help. The bottom line is he knew our policy and agreed to it in advance of hiring EZMT.

We regret that he did not have a successful on line purchase but it was not the fault of EZMT.
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