• Report: #767633

Complaint Review: FAIP North America

  • Submitted: Sat, August 20, 2011
  • Updated: Wed, August 24, 2011

  • Reported By: Albert — San Anselmo California United States of America
FAIP North America
1825 Greenleaf Avenue, Elk Grove Village, 60007 Elk Grove Village, Illinois United States of America

FAIP North America power-washer.us ZERO SUPPORT Elk Grove Village, Illinois

*UPDATE Employee: FNA Group Customer Support

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Avoid this company and their poorly made products.

The company does not provide parts.  Customer service makes promises they have no intentions of keeping.  

This report was posted on Ripoff Report on 08/20/2011 02:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/FAIP-North-America/Elk-Grove-Village-Illinois-60007/FAIP-North-America-power-washerus-ZERO-SUPPORT-Elk-Grove-Village-Illinois-767633. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

FNA Group Customer Support

AUTHOR: Customer Service Manager - (U.S.A.)

Greetings,

We apologize for the issue you are having with your pressure washer and our customer support department. We design, build, and support, top-quality pressure cleaning equipment. To that end, we want to assist you with your pressure washer.

Please contact us at your earliest convenience and we will resolve whatever issue(s) you are experiencing. Thank you and have a pleasant day.

Customer Service Department
FNA Group
800-381-0999
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