• Report: #757207

Complaint Review: FAMOUS FOOTWEAR

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  • Submitted: Wed, July 27, 2011
  • Updated: Wed, July 27, 2011

  • Reported By: Angela — Allegany New York United States of America
FAMOUS FOOTWEAR
Internet United States of America

FAMOUS FOOTWEAR Famous Footwear sold me a substandard pair of boots and won't work with me to solve problem, Internet

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In March of 2011, I purchased a pair of mud/rain boots from Famous Footwear.  After only a few months, the boots are falling apart and are no longer waterproof.  I emailed the customer support division to report the problem.  They said they were sorry but since 30 days had passed they were not able to offer any type of assistance.  I paid $40 for the boots and had a right to expect they would last for more than a few months.  My previous pair of mud/rain boots lasted almost 3 years.  Not only were they substandard, the size was grossly mismarked.  I ordered a pair of size 9 womens boots.  When I received them, they looked huge!!  I compared them to my son's size 10 mens boots and there was very little difference in the size.  I did not ask for a refund or a return but would have liked at least a discount on a replacement pair of boots.

This report was posted on Ripoff Report on 07/27/2011 02:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/FAMOUS-FOOTWEAR/internet/FAMOUS-FOOTWEAR-Famous-Footwear-sold-me-a-substandard-pair-of-boots-and-wont-work-with-757207. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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