- Report: #1051171
Report - Rebuttal - Arbitrate
Complaint Review: FARRAH GOLD & DIAMOND
FARRAH GOLD & DIAMOND1064 CONEY ISLAND AVE BROOKLYN, New York USA
FARRAH GOLD & DIAMOND THEY TAKE YOUR MONEY AND THE MERCHANDISE BROOKLYN New York
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I BOUGHT A RING FOR MY FIANCE BECAUSE WE WERE GETTING MARRIED IN 5 DAYS. FARRAH GOLD & DIAMOND TOLD ME I CAN PICK ANY RING AND THEY WILL SIZE IT FOR ME WITHIN THE SAME DAY. I PICKED OUT A RING AND SHE TOLD ME COME BACK IN THE EVENING AROUND 7 TO PICK IT UP. I PAID FOR THE RING AND I LEFT. I WENT BACK IN THE EVENING AND IT WASNT READY. SHE SAID TO ME PLEASE COME BACK ON MONDAY, WHICH WOULD BE LIKE 2 DAYS AFTER. SO I WENT BACK AGAIN ON MONDAY, SHE THEN TOLD ME SHE CANT SIZE THE RING THAT I PURCHASED AND SHE WILL HAVE IT READY IN 1 WEEK. I DID LET THEM KNOW I AM IN A HURRY BECAUSE OUR WEDDING IS COMING UP IN A FEW DAYS AND I REALLY NEEDED IT.. SHE SAID OK WE WILL HAVE IT DONE BEFORE THAT SO COME BACK TOMORROW OR CALL US. WE THEN CALLED THEM AGAIN 2 DAYS LATER AND SHE SAID ITS STILL NOT READY AND IT WOULD TAKE AN ADDITIONAL 6-8 WEEKS TO HAVE IT SIZED. I THEN ASKED FOR MY MONEY BACK SHE SAID TO ME THAT THEY DONT GIVE REFUNDS... SO I CONTACTED MY BANK AND GOT A CHARGE BACK FOR MY MONEY SINCE THEY FAILED TO KEEP THEIR PROMISE AND THEY FAILED TO GIVE ME THE MERCHANDISE WHEN I NEEDED IT. THEY THEN DISPUTED MY CHARGE BACK AND GOT THEIR MONEY BACK FROM MY BANK. ITS ALREADY BEEN 4 MONTHS AND THEY STILL DONT WANT TO GIVE ME THE RING I BOUGHT AND THEY DONT WANT TO GIVE ME BACK MY MONEY.
This report was posted on Ripoff Report on 05/15/2013 12:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/FARRAH-GOLD-DIAMOND/BROOKLYN-New-York-11230/FARRAH-GOLD-DIAMOND-THEY-TAKE-YOUR-MONEY-AND-THE-MERCHANDISE-BROOKLYN-New-York-1051171. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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