• Report: #531326

Complaint Review: FAST BLOG INCOME THROUGH GOOGLE

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  • Submitted: Tue, December 01, 2009
  • Updated: Tue, December 01, 2009

  • Reported By: Charles — Dallas Texas United States of America
FAST BLOG INCOME THROUGH GOOGLE
Internet United States of America

FAST BLOG INCOME THROUGH GOOGLE Aegir Atlantic Media Ltd Total Ripoff, No Customer Service, BEWARE!!! Internet

*Author of original report: Funny

*UPDATE Employee: Clarification of Program

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I signed up for this program and was charged $1.97 for an information kit.  I immediately received an email stating I would be charged $76.97 a month, plus $19.97 a month for some Expense Tracker that I never signed up for. 

My gut told me this was a ripoff so I called the phone number in the email (877-204-7404) right after I signed up on Saturday, then I tried to call four times yesterday (Monday) and once today (Tuesday).  Every time I call I have been on hold for at least 30 minutes.  Once time yesterday I called the number and my call couldnt be connected.  I have emailed but of course they tell you that you cannot cancel by email. 

So I have contacted my credit card company to be on the lookout for these charges, and I had to request a new card to avoid the $76.97 and the $19.97 charges. 

BEWARE of this company!!!  DO NOT SIGN UP!!!  The only ones making money on this is them.


This report was posted on Ripoff Report on 12/01/2009 08:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/FAST-BLOG-INCOME-THROUGH-GOOGLE/internet/FAST-BLOG-INCOME-THROUGH-GOOGLE-Aegir-Atlantic-Media-Ltd-Total-Ripoff-No-Customer-Service-531326. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Funny

AUTHOR: cdub53 - (United States of America)

I think it is funny this company takes the time to post this same canned rebuttal on every complaint filed but they sure can't answer a phone or respond to an email. 
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#2 UPDATE Employee

Clarification of Program

AUTHOR: Fast Blog Income - (United States of America)

Fast Blog Income would like to take an opportunity to clarify our program offering.   Interest in this program is large and it has come to our attention that some people were not able to contact our office due to the high call volume Fast Blost Income was experiencing. We have taken steps to alleviate this issue by adding additional staff and increasing our telephone bandwidth, which is cutting telephone hold times considerably. We are confident that in the future all customers will not experience a delay attempting to contact our offices.  Any unsatisfied customer can contact our office at 877-204-7404 to speak with a  Customer Support Representative, during the hours of 7am 7pm (PT) or an email can be sent directly to customersupport@fastblogincome.com

The Fast Blog Income Program is designed to educate and train the customer on how to understand and develop an internet blog site. With the blog site the customer can create their own personal blogging site to promote products and services and learn how to generate traffic to their blog site, all by working with Google to generate income.

Upon signing up for the program the Terms of the program are noted several times. On the initial signup page the cost of getting involved with the program are noted on the page.   Also noted is the fact that this program is provided to everyone with a standard (3) three Day FREE trial. This 3 Day Free Trial is noted on the signup page and in the terms and conditions at the bottom of the page, along with an Earnings Disclaimer for the program.

To signup for the program, customers are charged a $2.97 processing fee. For the processing fee, the participants receive The Money Making Kit, access to online tutorials, and Unlimited Customer Support.   After the 3 day free trial ends, the customer is subject to a monthly charge of $74.97 in order to continue the service.  All these costs are clearly noted in the  Terms and Disclosures on the page. The terms on the page are as follows: By submitting this form, I am ordering this product's trial membership for $2.97 for the processing fee. Unless cancelled, I will be charged $74.97 upon completion of the 3 day trial period. The charge will reoccur monthly at a total of $74.97 until cancelled. I have read and agree to the Terms and Conditions / Privacy Policy. To cancel call (877) 453 5682 or email customersupport@fastblogincome.com.

In addition, at the bottom of the initial signup page there is a link to the full program Terms.

Then on the second page in the signup process, the initial cost of $2.97 is again clearly noted on the page, with the terms below it. Once the customer enters their personal information to signup they MUST click to agree to the Terms before their account can be established. There is a check box that must be toggled to YES which reads,  Yes, I want the Google Startup Kit and agree to the terms.  In fact, EVERY customer that signs up for the program, MUST click in the required box to Agree with the terms. There can be no question as to what the program costs are.

Immediately after the signup process is completed, the customer receives confirmation emails for their various purchases. These Confirmation Emails again contain the initial program costs and the monthly charge requirement, the descriptor for the billing charge and the terms for the account maintenance.

During the sign up process, there are completely separate and additional services that can be added to the program. These programs are elective and are not require to participate in the Fast
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