- Report: #198640
Report - Rebuttal - Arbitrate
Complaint Review: FBK Products, Box FBK Products
FBK Products, Box FBK ProductsP.O. Box 244109 Boynton Beach, Florida U.S.A.
FBK Products, Box FBK Products, shipped non-working product and when confronted, customer service said they would have it sent right back and someone from service would call. That call never came, but they did try 3 more times to call and sell me the same product I told them was not working! Boynton Beach Florida
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The real owners must have sold the name and formula because the Customer Service Manager Bob is not someone you can even work with. When I got a COLLECTION letter from them after all the promises for customer service to call and work out the problem, I called FBK and was told I had to pay to ship this oped, hazardaous waste back to them. This is not acceptable. I have communicated with FBK four times in 2006 and expect to be refunded the cost of the EnzaPower
This report was posted on Ripoff Report on 06/28/2006 12:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/FBK-Products-Box-FBK-Products/Boynton-Beach-Florida-33424/FBK-Products-Box-FBK-Products-shipped-non-working-product-and-when-confronted-customer-198640. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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