• Report: #75223

Complaint Review: FCNB - Newport News

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  • Submitted: Thu, December 18, 2003
  • Updated: Thu, December 18, 2003

  • Reported By:Liverpool Pennsylvania
FCNB - Newport News
Portland, Oregon Portland, Oregon U.S.A.

FCNB - Newport News will not send a report of supposed charges and fees Portland Oregon

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I have contacted FCNB repeatedly to get a statement of my account, of which the balance has grown considerably. They did not respond to my first two letters. After I called them and sent a third letter, they responded that I would have to pay $5 a page to receive information on my account. Since then I have received a letter and phone call with a deal to pay off my account at $300 less than the amount due. I do not think I even owe this much.

However, I do not know because I have not received a statement from them in six months! Most months I would receive a statement saying that no payment was due that month, only to receive late fees the next month. I am tempted to just settle the account with the lesser amount deal that they are offering and just be done with it. But then again, why should I pay for charges that are not even real. Is anyone else in this same situation? Anyone have any suggestions? What can you do when you just get the run-around everytime you call them, and they will not respond to your mail?

Frustrated
Liverpool, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 12/18/2003 07:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/FCNB-Newport-News/Portland-Oregon/FCNB-Newport-News-will-not-send-a-report-of-supposed-charges-and-fees-Portland-Oregon-75223. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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