• Report: #480741

Complaint Review: FCNB-Newport News

  • Submitted: Sun, August 16, 2009
  • Updated: Sun, August 16, 2009

  • Reported By: Lucia — Encinitas California USA
FCNB-Newport News
newportnews.com Internet United States of America

FCNB-Newport News 60 days after returned merchandise they still haven't issued a credit! Encinitas, California

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This company does not understand Customer Service.  I returned a dress in June and have yet to receive a refund on my credit card.  I called them and they said it's in their warehouse and still needs to be processed.  They sure charged my card immediately...so what's up with waiting over 60 days and still no credit.

I am calling my mastercard company today and have them take over.  I will NEVER order from these people again.

Buyer beware!

This report was posted on Ripoff Report on 08/16/2009 02:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/FCNB-Newport-News/internet/FCNB-Newport-News-60-days-after-returned-merchandise-they-still-havent-issued-a-credit-480741. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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