- Report: #79514
Report - Rebuttal - Arbitrate
Complaint Review: FCNB - SPIEGEL - NEWPORT NEWS
FCNB - SPIEGEL - NEWPORT NEWSwww.fcnbank.com Old Bethpage, New York U.S.A.
FCNB - SPIEGEL - NEWPORT NEWS ripoff ILLEGAL LATE FEES NO CUSTOMER SERVICE PHONE FRAUD Old Bethpage New York
*Consumer Comment: I had to deal with late fees too
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There is no customer service number and no response if you write to them. The customer service number results in an automated voice asking if you want to make a payment.
Then, they reported us twice to a Credit Reporting Bureau. At that point, I had my bank investigate to see when they had actually deposited my payments.
FCNB had actually DEPOSITED MY MONEY one week before the due date - but not posted it until after the due date. And charged me late fees.
As I researched this on the web, I found this was happening to many others, some for far longer than to me.
DO NOT BUY FROM SPIEGAL, do not use that charge account.
Los Angeles, California
This report was posted on Ripoff Report on 02/06/2004 05:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/FCNB-SPIEGEL-NEWPORT-NEWS/Old-Bethpage-New-York-11804/FCNB-SPIEGEL-NEWPORT-NEWS-ripoff-ILLEGAL-LATE-FEES-NO-CUSTOMER-SERVICE-PHONE-FRAUD-O-79514. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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