- Report: #82093
Report - Rebuttal - Arbitrate
Complaint Review: FCNB
FCNBPo Box 4080 Portland, Oregon U.S.A.
FCNB Aka First Consumers National Bank, Spiegel ripoff! Ridiculous late and overlimit fees. Portland Oregon
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Of course, like others I have read here, I was given $35 late fee in July and Aug 2002. I disputed both by mail and phone and was never responded to. I received a letter that my account would "change" due to the account being bought by another company. I never heard from either company.
I went to the Spiegel website, which seemed to be normal, but all I could do there was access my "shopping cart" (which will remain empty...). I called the number on the back of the card (First Consumers National Bank) and it was not a working number. I went to www.fcnb.com (On the back of the Spiegel card) and it is not a valid website. I went back to the Spiegel site and emailed customer service, but never heard from them. I sent a letter of inquiry to the po box on the card (which is for "found" cards to be mailed).
Finally, in November, I received a bill with late charges for not only July, Aug, but for the months I was trying to find my account! And this brought my balance beyond the credit limit. And each month since, I have accrued $35 for late and overlimit fees, even though I send in the appropriate $35 min. payment my bill has ALWAYS shown. Now my bill says that my $300 steam carpet cleaner is costing $900 and a min. payment of $535 is due, and, of course, late.
So... what are we supposed to do? Trying to buy a house. oh, and who owns it now? Card Processing Center. I received harassing (5 times a day from the same woman. I told her to stop calling and she told me "pay the bill and I will." I hung up on her and she called back and hung up on me THREE times that day. I have caller ID and the number belongs to Card Processing Center. BBB can't help us... this is a shark, this Center. is that a name of a company, or the hotel room they work out of?
CLICK HERE to read about Credit Card Scams..
This report was posted on Ripoff Report on 02/27/2004 10:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/FCNB/Portland-Oregon-97208/FCNB-Aka-First-Consumers-National-Bank-Spiegel-ripoff-Ridiculous-late-and-overlimit-fees-82093. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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