- Report: #693766
Report - Rebuttal - Arbitrate
Complaint Review: FDGL
FDGL1307 Walt Whitman Road Mellville, New York United States of America
FDGL TRANSFIRST Merchant Services Scam Mellville, New York
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However, I just found out that FDGL is continuing to charge me even though I have no equipment (sent back brand new) and I have no merchant service through them. Somehow we were switched over to a program that basically charges 4% of your transactions. (they pitch a flat rate, but it works out to about 4%.
Customer service has been horrendous, and every phone call ends with more deceit.
Specifically I have found Dana at FDGL to be a horrible customer service rep, and Cassandra fed me a bunch of lies.
I have asked for help from my sales rep from Transfirst Mark Notaro, but no help at all has been provided. These companies and people only care about getting that last pound of flesh from you.
In summary as a business owner of more than 20 years, I would not do business with AMTRUST , TRANSFIRST , or FDGL.
This report was posted on Ripoff Report on 02/10/2011 03:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/FDGL/Mellville-New-York-11747/FDGL-TRANSFIRST-Merchant-Services-Scam-Mellville-New-York-693766. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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