• Report: #1035397

Complaint Review: FDIC The Bancorp Bank

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  • Submitted: Sun, March 17, 2013
  • Updated: Mon, March 18, 2013

  • Reported By: Najee — hawaiian gardens California
FDIC The Bancorp Bank
PO Box 2136 Austin, Texas United States of America

FDIC The Bancorp Bank Paypal Prepaid Mastercard,Debit Mastercard ,7-Eleven store. False advertisement on Paypal.com and False advertise by 7-Eleven and The Bancorp Bank ripped me off on the Paypal prepaid mastercard i bought at 7-Eleven. Austin, Texas

*Consumer Suggestion: Duh

*Author of original report: Everything is all taken care of....

*UPDATE Employee: PayPal Prepaid Cards

*Consumer Comment: I suppose this is a stupid question, but.....

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1Author 3Consumer 0Employee/Owner

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Hi i recently bought a Paypal prepaid mastercard at a 7-Eleven store...The card has no credit card number on the front of the card...on the front of the card it only has a sticker that says "STOP! To use this card,you must activate it,Visit Paypal.com/prepaid or call 1-866-753-6429"...So i went on paypal to activate it and they asked me to type the credit card number on the card...But there is no credit card number on the card to do so.

So i feel like this is a waisted card!!!..i loaded 20$ to this card when i bought it..When you look at the advertisement for this card on paypal there card on there site has a credit card number on there card and a government name by a person on there card..And there customer service rep is not replying back to my emails to give me the answers i need...I need you to help me get my refund for the card i bought..

the card cost $4.95 and i put 20$ on the card. [continued below]....
.......I think i got really scammed!!!...I called the toll number on the card to get answers and a automated voice rep said type the credit card number on your card on the phone so we can identify you..But the card has no credit card number on the front!!!....I need you to help me get my refund sent to me via check in the mail.

This report was posted on Ripoff Report on 03/17/2013 01:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/FDIC-The-Bancorp-Bank/Austin-Texas-78768/FDIC-The-Bancorp-Bank-Paypal-Prepaid-MastercardDebit-Mastercard-7-Eleven-store-False-ad-1035397. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Duh

AUTHOR: Impaler - ()

 Whoever posted this complaint is an absolute idiot. Peel the sticker off and you will see the card number.

I cant even believe someone exists in this world that wouldn't think to do that or even follow the instructions contained in the packaging or call the customer support number who would have told them to peel the sticker off.

Instead they came on here to whine and complain.

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#2 Author of original report

Everything is all taken care of....

AUTHOR: WALTFRAZIER10 - ()

Yes thank you very much for your help..everything is taken care of...i will be getting my refund in 26 days in the mail via check...I just didnt see why they would make you take off the sticker on the card if it had so much information on it..and my card looked nothing like the paypal mastercard on the website..there credit card numbers were gold..So i thought my card didnt have a credit card number..But i called the customer rep service tho and everything is taken care of now...
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#3 UPDATE Employee

PayPal Prepaid Cards

AUTHOR: NetSpend Corporation - ()

We are very sorry to hear about the problems you have experienced with your card. Please send your information to paypal@prepaid.com and we will make sure that this is taken care of.

Thank you,
PayPal Prepaid Cards
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#4 Consumer Comment

I suppose this is a stupid question, but.....

AUTHOR: Ken - ()

Did you look under the STOP! label?

Just wondering.
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