• Report: #868365

Complaint Review: FEDEX

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, April 13, 2012
  • Updated: Wed, April 18, 2012

  • Reported By: Dw — Small Town Massachusetts U.S.A.
FEDEX
3875 Airways, Module H3 Department 4634 Memphis, Tennessee United States of America

FEDEX Is your order information protected and Safe when using FEDEX? Think Again Memphis, Tennessee

*Consumer Comment: Question

*Author of original report: But of Course

*Consumer Comment: Wrong.

*Author of original report: Shipping information is private

*Consumer Suggestion: What information?

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I ordered a printer from HP and check the order status and it indicates shipped and provides tracking numbers.  I immediately open it up and find that the information contained within is not for me but a recycled tracking number, according to HP Customer Service, provided by FEDEX.

So I wondered just how much information might be available and was shocked to find alot more information that I would have thought available including proof of delivery for someone elses shipment.    It was absolutely unsettling of how much information was actually available and I wondered how much of my information will be provided when my Tracking Number is "recycled?

Service type
FedEx Home Delivery

Weight 7.4 lbs/3.4 kg    Reference H115585070   Purchase order number 1017607597
Shipment ID 0406xxxxxxx (redacted for security)

Invoice number 36929786  Department number 000000650961539
Status

Date/Time Activity Location Details

 Jan 6, 2011 12:32 PM
 Delivered
Edgewood, NM
Left at front door. Signature Service not requested.

Jan 6, 2011 5:42 AM
On FedEx vehicle for delivery
ALBUQUERQUE, NM

Jan 6, 2011 12:25 AM
At local FedEx facility
ALBUQUERQUE, NM

Jan 5, 2011 5:33 PM
Departed FedEx location
HENDERSON, CO

Jan 5, 2011 4:34 AM
Arrived at FedEx location
HENDERSON, CO

Jan 4, 2011 8:43 AM
Departed FedEx location
OLIVE BRANCH, MS

Jan 3, 2011 4:43 PM
Arrived at FedEx location
OLIVE BRANCH, MS

Jan 2, 2011 1:40 PM
Shipment information sent to FedEx

This report was posted on Ripoff Report on 04/13/2012 05:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/FEDEX/Memphis-Tennessee-38116/FEDEX-Is-your-order-information-protected-and-Safe-when-using-FEDEX-Think-Again-Memphis-868365. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on FEDEX

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
2Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Question

AUTHOR: MochaG - (United States of America)

What kind the info is it where it said 'redacted for security'? An email? A type of credit card number? That may be an important piece of info.
Respond to this report!
What's this?

#2 Author of original report

But of Course

AUTHOR: Db54 - (U.S.A.)

I am not providing more detail information that was made available on a recycled number!  The basic fact is - NO INFORMATION - on ANY PRIOR DELIVERY or SHIPMENT information SHOULD be Provided!   THe information is between the original seller & their customer!  What part don't you get?

I fail to see what difficulties you are having or what you don't understand!!
Respond to this report!
What's this?

#3 Consumer Comment

Wrong.

AUTHOR: seeworthy - (USA)

Only FedEx can accomplish such a feat?? How does UPS differ? The very basic information available to the public offers less than what is printed in a phone book. In fact, if you don't want your information in your local public phone book, you have to pay a fee to be unlisted. Does this OP wonder how soliciters acquired the information to now call us on our cells?

To acquire more specific information on a shipment, a person will need to identify themselves as the shipper by name, address, and account #.  Even still, the information that this OP is having a tizzy over does not contain the personal information that doing simple things like opening an email attachment can provide to a thief. Considering the myriad of more significant challenges and threats to anyone each day, to invest this much energy over something so basic and trivial makes one wonder how such a paranoid personality can avoid high blood pressure on any normal day.
Respond to this report!
What's this?

#4 Author of original report

Shipping information is private

AUTHOR: Db54 - (U.S.A.)

or did that little factoid escape you?   With information, including signatures, there are lots of things that can be accomplished and most of it not legally oriented.

Shipping information previously used should in no manner shape or formed be available especially if it is being recycled.  Only fedex can accomplish such a feat.
Respond to this report!
What's this?

#5 Consumer Suggestion

What information?

AUTHOR: Josh - (U.S.A.)

What information is available from the tracking number, apart from the delivery city and possibly someone's illegible signature (if they bothered to have someone sign)?  Not sure what you are concerned about, exactly.

Also, the same information (and more) can be obtained from the package label that ends up in the trash.  Are you paranoid about that, too?

Also, just so you know, you can track by reference number, too.  So probably should have redacted that (if you are that paranoid).
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory
Dear