- Report: #1046238
Report - Rebuttal - Arbitrate
Complaint Review: FIDEITY SUPPORT SERVICES
FIDEITY SUPPORT SERVICES11350 Random Hill Ste 800; FAIRFAX, Virginia United States of America
FIDEITY SUPPORT SERVICES TOOK ADVANTAGE WHEN DIRE NEED FOR HELP NO RESULT FAIRFAX, Virginia
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the fee for this service was $2500 paid in full this was August 20, 2012 that was when i initially spoken to Heidi Anderson the Budget Analyst.
Shortly after I begin speaking with Elizabeth Burton who later put me in contact with Teresa Mansfield who was my person of contact who would get things going.
After speaking to Teresa I told her that i didn't feel like she was really helping me and ask her about my refund and she was very rude in her tone and told me to read my contract in which i had already. I felt like i was doing all the work and submitting the same paperwork in which i had submitted to my mortgage company already.
Never getting any type of updates from her and I would email her and she is always out of the office helping with "foreclosures" so she say. How very convincing. i need my money i am still behind on my mortgage. and plus i had to borrow the money to pay Fidelity
This report was posted on Ripoff Report on 04/25/2013 03:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/FIDEITY-SUPPORT-SERVICES/FAIRFAX-Virginia-22030/FIDEITY-SUPPORT-SERVICES-TOOK-ADVANTAGE-WHEN-DIRE-NEED-FOR-HELP-NO-RESULT-FAIRFAX-Virgi-1046238. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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