- Report: #407641
Report - Rebuttal - Arbitrate
Complaint Review: FINDYOURDIET.COM
FINDYOURDIET.COMBILLED THROUGH UNITED TEL, LLC Nationwide U.S.A.
FINDYOURDIET.COM Unauthorized reoccuring monthly bill of $14.95 hidden in my AT&T Bill Internet
*UPDATE Employee: Customer Support
I am sure this is somehow tied into my DSL internet service through my phone line, but I do not know enough of how things work to know who messed up here. I did call both numbers provided in my phone bill, for findyour diet.com and both numbers were closed for the holidays. How convenient for them.
I called AT&T and they will put the charge in some kind of protest file so my credit will not be ruined for not paying it, but here is the rub. They can not stop the charge! I must get the charge stopped on my own through a number that is closed for the holidays!
I never authorized my phone company to bill me for any services other than my phone and DSL service. This has got to be illegal! Everyone check you phone bills! If this problem is not solved we will cancel our land line and change to cable modem. But...... why do we have to change our live because a scamming company like findyourdiet.com uses a real company to hide behind.
This report was posted on Ripoff Report on 01/03/2009 03:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/FINDYOURDIETCOM/nationwide/FINDYOURDIETCOM-Unauthorized-reoccuring-monthly-bill-of-1495-hidden-in-my-ATT-Bill-Int-407641. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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