- Report: #991738
Report - Rebuttal - Arbitrate
Complaint Review: FIRESTONE
FIRESTONE4060 BEE RIDGE ROAD, SARASOTA, Florida United States of America
FIRESTONE LIED ABOUT MY NAIL IN MY TIRE , AND MORE SARASOTA, Florida
since I have their tire warranty i told them change the tire nothing else . when I went in to pick up my car , they said that my tire was fine and didn't need to be changed , because they foundthat with mywarrant they could only charge me $33 , on warranty , instead of the almost 200 price for my tire .
When i asked how it could go from being unrepairable , to not needing anything , they showing me a small piece of screw , and it wasn't into the tire as deep as they thought . I picked up the car and took it to (((competitor's name redacted))) , off of Clark road . Matt did eveything on the list of repairs that firestone listed except he did not change my windshield wipers at @9.99 each /
My total bill from (((redacted))) was under $400. Matt was really great he stayed over past he posted hours to finish my car , and it really runs great. i thought the big box names were honest. Now i will always go to the small business owner in the future
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name
This report was posted on Ripoff Report on 01/05/2013 09:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/FIRESTONE/SARASOTA-Florida-342533/FIRESTONE-LIED-ABOUT-MY-NAIL-IN-MY-TIRE-AND-MORE-SARASOTA-Florida-991738. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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