I took my car here for the 17.99 oil change special they were advertising on a banner in front of the store. I also have the free for life tire alignment and rotation from a previous purchase One hour after I dropped off my vehicle they called me and said I had a nail in a tire that could not be fixed . They also came up with a total of 868.00 in things they said i needed to have done/
since I have their tire warranty i told them change the tire nothing else . when I went in to pick up my car , they said that my tire was fine and didn't need to be changed , because they foundthat with mywarrant they could only charge me $33 , on warranty , instead of the almost 200 price for my tire .
When i asked how it could go from being unrepairable , to not needing anything , they showing me a small piece of screw , and it wasn't into the tire as deep as they thought . I picked up the car and took it to (((competitor's name redacted))) , off of Clark road . Matt did eveything on the list of repairs that firestone listed except he did not change my windshield wipers at @9.99 each /
My total bill from (((redacted))) was under $400. Matt was really great he stayed over past he posted hours to finish my car , and it really runs great. i thought the big box names were honest. Now i will always go to the small business owner in the future sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name