- Report: #598130
Complaint Review: FIRSTHANDTICKETS.COM
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| FIRSTHANDTICKETS.COM Syosset, NY
Syosset, New York United States of America |
|
FIRSTHANDTICKETS.COM BEWARE Syosset, New York
*Consumer Comment: Happy Customer
*UPDATE EX-employee responds: Not that Warren didnt do his company justice but how about a view from another ex-employee
*Consumer Comment: Happy Customer v Disgruntled Employee--who would you believe?
*Author of original report: FHTICKETS BEWARE!!
*UPDATE Employee: Rebuttal from anonymous apparent disgruntal employee
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Before doing business with FIRSTHANDTICKETS.COM (FIRST HAND TICKETS) read the following:
Where to start? As a former employee for First Hand Tickets (www.firsthandtickets.com) there are many alarming and unusual things that go on with this company. Being sick and tired of seeing the terrible business ethics that go on at this place, it's only fair to know who you are REALLY dealing with when you give these guys your credit card #.
The first being, the two owners (Warren Schreiber & Vincent Grieco) are both ex-criminals in the stockfraud world. ( CHECK OUT: http://www.nytimes.com/1999/09/03/business/ex-broker-faces-broader-federal-charges.html?pagewanted=1 ) Ripping people off millions of dollars 10 years ago, do you trust these guys?
Think again before you give a customer rep at FirstHandTickets.com your credit card number. 90% of the reps will say it is a "SECURE CREDIT CARD TRANSACTION", is it REALLY secure?? Nope. 90%, your credit card number is written down on a piece of yellow notepad paper with all of your personal billing information. Where does that paper end up? Left on a desk, carelessly thrown into a garbage can maybe a week later. That's great news when the minimum wage cleaning crew comes in the office every night at 11PM to clean the office with tons of personal information laying around. It gets better....those two criminals will hire anybody with arms and legs. No backround checks, I've seen the low of the low in that place. Why would backround checks be needed when dealing with hundreds of credit card numbers right????'
I had enough and left with no hard feelings. All I am trying to get across is BEWARE BEWARE BEWARE!!!!!!! before giving these group of 5-6 guys your credit card information.
This report was posted on Ripoff Report on 04/29/2010 09:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/FIRSTHANDTICKETSCOM/Syosset-New-York-11791/FIRSTHANDTICKETSCOM-BEWARE-Syosset-New-York-598130. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Happy Customer
AUTHOR: Anonymous Customer - (United States of America)
SUBMITTED: Friday, November 23, 2012
Customer service is always good. Had an issue once where tickets were sold to me after an employee told me that a game was sold out. Found out later that it wasn't and spoke to Warren personally who never charged me for the tickets.
#2 UPDATE EX-employee responds
Not that Warren didnt do his company justice but how about a view from another ex-employee
AUTHOR: Ward - (United States of America)
SUBMITTED: Friday, February 10, 2012
#3 Consumer Comment
Happy Customer v Disgruntled Employee--who would you believe?
AUTHOR: Anonymous Happy Customer - (United States of America)
SUBMITTED: Saturday, January 28, 2012
#4 Author of original report
FHTICKETS BEWARE!!
AUTHOR: Rob Fransecky - (United States of America)
SUBMITTED: Wednesday, September 01, 2010
#5 UPDATE Employee
Rebuttal from anonymous apparent disgruntal employee
AUTHOR: Warren Schreiber - (United States of America)
SUBMITTED: Monday, May 03, 2010
My name is Warren Schreiber. I am responding to this anonymous report from an apparent ex - employee. Why is it anonymous? Why isn't this gentleman / woman coming forward? Why attack my background and what merit does that have?
First Hand Tickets in Syosset NY has been in business for over a year and has somewhere around 5,000 customers and multiple transactions over this growth year. We have helped our clients get tickets around the globe from NY, to London to most recently the Olympics. In most instances we save our clients money over other online brokers. We are one of the few N.Y.S. Licensed Ticket Resellers with zero complaints.
Our Web Sites, www.firsthandtickets.com, www.americasticketcompany.com, www.nikkistickets.com and www.jonesbeachtheater.com are all secure. If you are uncomfortable giving us your information on the phone or via email we encourage you to use our sites.
Our hiring program is a 3 step process. When recruiting we get literally hundreds of calls. Everyone must send us a resume. We interview only those candidates we believe can help us grow. Each candidate must be interviewed at least twice and usually 3 times before we allow them to go through our 3 day training class. After hired we continue to train and weed out weak salepersons.
I sincerely hope you'll call me if you have any further questions and I would hope this person call / email to discuss his or her issue personally.
Warren Schreiber
