- Report: #816615
Report - Rebuttal - Arbitrate
Complaint Review: FLEETMATICS
FLEETMATICS1255 Cleveland ST Clearwater, Florida United States of America
FLEETMATICS RECORDED CALLS of others WITHOUT THEIR CONSENT OR KNOWLEDGE-BAMBOOZLED these COMPANIES to give out CREDIT CARD INOFRMATION AND Clearwater, Florida
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I worked for Fleetmatics and during my employ they RECORDED ALL the CALLS we made out-bound AND the calls we received in-bound. This is UNLAWFUL in FL and have been told not only can this give rise to a CIVIL SUIT by the "INJURED PARTY" but also CRIMINAL PROSECUTION.
I don't have a law degree, but have been told this by NUMEROUS LAW ENFORCEMENT AGENCIES I contacted to REPORT this "activity" the first report August 2nd 2010 filed with the FCC.
While working for Fleetmatics we were given scripts to make calls out to other businesses to try and set appointments for on line demos resulting in these companies purchasing our software. NEVER EVER DID the SCRIPTS say WE WERE RECORDING CALLS no OPT OUT- NO NOTHING! I have documentation.
IN FACT we were REPRIMANDED if we even stated we were calling from FLEETMATICS. Management didn't want the companies to know who we were. We would say we were "working with" another company similar to the company we solicited. DECEPTION!
The manager held a meeting one Monday to tell us he had over heard some of us saying Fleetmatics and FLEETMATICS was NOT part of the SCRIPT! He said if he heard us say Fleetmatics he wouldn't fire us BUT he would kill us. He thought that was funny, however we got the message LOUD AND CLEAR. MORE DECEPTION!
If that wasn't bad enough they RECORDED the calls DURING the on line demos. This is when if the potential client wanted to buy our product would GIVE CREDIT CARD/ACH and other sensitive information. MORE DECEPTION!
HOW was this RECORDED informationused going to be used???? This company AFTER repeated CALLS TO AUTHORITIES- COMPLAINTS FILED covered-up, LIED TO POLICE and INSTALLED a NEW PHONE SYSTEM! I had to witness this"cover-up"
BEWARE OF FLEETMATICS they may be TRACKING MORE than your COMPANY FLEET!!!!!!!
This report was posted on Ripoff Report on 01/01/2012 06:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/FLEETMATICS/Clearwater-Florida-/FLEETMATICS-RECORDED-CALLS-of-others-WITHOUT-THEIR-CONSENT-OR-KNOWLEDGE-BAMBOOZLED-these-816615. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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