- Report: #178315
Report - Rebuttal - Arbitrate
Complaint Review: FLOAM, SAS
FLOAM, SASWisconsin , Wisconsin U.S.A.
FLOAM, SAS, Wisconsin, Becky ripoff Just placed Order Internet Order Process is Deceiving Hard to Reach Them Wisconsin
*Author of original report: FLOAM Refund/SAS/Wisconsin/Internet Ordering
*Author of original report: FLOAM, SAS, Wisconsin, Getting a Refund
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
My 7 yr old has never forgotten about this stuff since seeing it on TV. I ordered it on the internet today and the ordering process is really tricky. I ordered the regular FLOAM pack for 19.95. They asked me if I wanted to get the purple and white tub for $5 more. I say yes then they start asking me if I want other things at special prices etc. I say no to all these and then hit submit. They don't show your order before you confirm or anything like they should. I ended up ordering the FLOAM pak and the Family FLOAM pak 19.95+24.95 and then I notice the shipping is $15.90 for a total of $60.80.
I try emailing both customer service email addresses they give you on the site. Nothing really happened with that so I called the 1-800 number on the site and waited for 25 minutes on hold but finally Becky picked up and said that my order wouldn't download on her system for 24-48 hours. She advised me to call back then and I could make any changes I wanted to my order. She said they are in Wisconsin and have about 6 people out today with the flu and that Mondays are always their busiest day. She also gave me another email address which was cscfloamusa.tv. I haven't tried this one yet but suspect that since I already got an order confirmation emailed to me that the 24-48 download time is really just a ploy to give my bank enough time to pay them.
I will call back tomorrow or the next day to see what they say. I'm going to ask for a refund. I will let you all know what happens.
This report was posted on Ripoff Report on 02/27/2006 10:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/FLOAM-SAS/Wisconsin/FLOAM-SAS-Wisconsin-Becky-ripoff-Just-placed-Order-Internet-Order-Process-is-Deceiving-178315. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.