• Report: #1161570

Complaint Review: FLORIST CONCIERGE

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  • Submitted: Sat, July 12, 2014
  • Updated: Sat, July 12, 2014

  • Reported By: JON P — NORTH MIAMI BEACH Florida
FLORIST CONCIERGE
Internet USA

FLORIST CONCIERGE SUSPECT TOTAL SCAM. NO RESPONSE TO CALLS, WEBSITE MESSAGES Internet

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Order # 733357  $65.94 (on phone)  charged Friday, June 27, for delivery on SAT., June 28 in Cummings, Georgia

Flowers never delivered!

CALLED MONDAY, JUNE 29 – NO EXPLANATION, SAID CREDIT WOULD BE GIVEN: 1-3 BUSINESS DAYS      

    bank statement: ANOTHER PH. NO.! 800.650.5058 recording, no answer: Mon., 9:13 9:30          bad no.

CALLED THURSDAY, JULY 3. MANAGER SAID STAFF DIDN’T NOTIFY MANAGER…SHOULD BE CREDITED MON. OR TUE.

CALLED THURSDAY, JULY 10.

   No credit

   HOLD TIME…2 MIN.,  2 MIN.,  4 MIN.,   5 MIN…6 MIN   7 MIN..8,9,10

   CALLED BACK 3 times – SAME THING…

   LATER IN DAY:

   Left 2 messages at Concierge website,  with my phone and email:

Message sent Thursday -

I've NEVER had such horrible service. And I'm 60!

Order # 733357  $65.94 charged on June 27.

Flowers never delivered!

CALLED MONDAY, JUNE 29 – NO EXPLANATION, SAID CREDIT WOULD BE GIVEN: 1-3 BUSINESS DAYS     

CALLED THURSDAY, JULY 3. MANAGER SAID STAFF DIDN’T NOTIFY MANAGER…SHOULD BE CREDITED MON. OR TUE.

CALLED TODAY, THURSDAY, JULY 10.

   HOLD TIME INCREASES! …2 MIN.,  2 MIN.,  4 MIN.,   5 MIN…6 MIN   7 MIN..8,9,10

   CALLED BACK 3 times – SAME THING…

   Now, on hold - again -  with another number while I email this message

I'm growing suspicious this company is strictly a SCAM.

   No response Friday, Saturday, Sunday.

CALLED MONDAY, JULY 14

   9:50:  On hold 10 min., no timing or # people on hold, etc.

   Tried 800.718.0455  call disconnected. 

I THINK MY NUMBER MIGHT BE BLOCKED.

APPEARS TO BE A TOTAL SCAM!

 

REPORTED  TO BBB, BROWARD COUNTY:  7/14.

MESSAGE TO WEBSITE, 7/14:

I HAVE FILED A BETTER BUSINESS BUREAU COMPLAINT FOR REPEATED NEGLECT OF MY CALLS AND MESSAGES, FAILING TO GET $65.94 REFUND FOR FLOWERS NEVER DELIVERED. Order # 733357 


This report was posted on Ripoff Report on 07/12/2014 02:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/FLORIST-CONCIERGE/internet/FLORIST-CONCIERGE-SUSPECT-TOTAL-SCAM-NO-RESPONSE-TO-CALLS-WEBSITE-MESSAGES-Internet-1161570. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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