- Report: #727212
Report - Rebuttal - Arbitrate
Complaint Review: FLORISTS' TRANSWORLD DELIVERY
FLORISTS' TRANSWORLD DELIVERY3113 Woodcreek Drive Downers Grove, Illinois United States of America
FLORISTS' TRANSWORLD DELIVERY FTD, Inc. No Delivery...No Flowers...No Satisfaction! Downers Grove, Illinois
Guess what? I never received the call from the florist, and my mother still had not received her flowers as of Monday morning, May 9th. Once again, I called the phone number on my confirmation email
(800-770-7404). I got the same customer service rep, and updated him on the situation. After having to repeat and re-spell my mother's name and delivery address (why do the even give confirmation numbers?), the rep again asked for my phone number, so the florist could "immediately" call me back. It is now nearly lunch time on Monday, and I still haven't heard from anyone with FTD.com or the local Houston florist.
This report was posted on Ripoff Report on 05/09/2011 09:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/FLORISTS-TRANSWORLD-DELIVERY/Downers-Grove-Illinois-60515/FLORISTS-TRANSWORLD-DELIVERY-FTD-Inc-No-DeliveryNo-FlowersNo-Satisfaction-Downer-727212. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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