• Report: #457086

Complaint Review: FMW Labs Resveratrol Ultra

  • Submitted: Sun, May 31, 2009
  • Updated: Sun, May 31, 2009

  • Reported By:concord North Carolina
FMW Labs Resveratrol Ultra
3007 Greene Street Hollywood, Florida U.S.A.

FMW Labs Resveratrol Ultra Very bad customer service / fraudulent charges on credit card Hollywood Florida

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I read the report, watched the video, bought the hype from Dr Oz and Oprah. I placed an order for a bottle of Resveratrol ultra, which i WAS SUPPOSED TO HAVE FOR A 15 DAY FREE TRIAL. After I received it, I did a little more reading and found that the trial period starts from the ship date, which cut my trial to 6 days. I immediately started calling the phone number for a RMA but could never get anything but very poor music on hold.

I listened to this through a shopping trip through Walmart and never got anything. I heard the same music 3 times! Finally after calling 4 days in a row and getting the same result, I called today and immediately got a menu which got me to a live person which sort of spoke english and was told my trial period had passed and I would be charged $87.00 for this bottle.

I explained to him that I could not get through on the phone, but he was adamant that it was the written policy I had signed?????????? when I placed the order. I told him I would dispute the charges and asked nicely for a RMA since I had not opened the bottle. He said goodbye! and hung up!

concord, North Carolina

This report was posted on Ripoff Report on 05/31/2009 01:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/FMW-Labs-Resveratrol-Ultra/Hollywood-Florida-33020/FMW-Labs-Resveratrol-Ultra-Very-bad-customer-service-fraudulent-charges-on-credit-card-H-457086. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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