- Report: #199698
Report - Rebuttal - Arbitrate
Complaint Review: FNBM - Credit One Bank
FNBM - Credit One BankP.O. Box 60500 City Of Industry, California U.S.A.
FNBM - Credit One Bank ripoff dishonest fraudulent billing beware City Of Industry, California
*Consumer Comment: File complaints
*Consumer Comment: Credit One is nothing more than a thieving company.
*Consumer Comment: I too am a victim!
*UPDATE Employee: this makes perfect sense
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I called a representative today after researching it online with my bank and with their online account services. It showed that indeed I did make a payment of $17.35 on 5/22/06 to pay my balance off, which was only $11.40. I made an extra payment of $5 to bring my balance to $0 because of the online fee that they charged. Then on 6/2/06 I made another payment of $40 for the month of June because I had used my card since the last payment.
According to them they stated because I made the payment on 6/2 that counted for the May billing cycle still. I advised them that this is ridiculous and I am being penalized for making my payment early. The CSR stated that they could not use my payment in June for Junes payment. I demanded to speak with a supervisor (Liz) who told me the same. I told them I refused to pay the late fee, which they removed, but they insisted that I still have to make a June payment. I instructed them to close out my account due to bad customer service and that I was going to report them. I would have understood if they would have sent me a billing statement that I still have a balance to pay for the month of June. Even online it still shows that my minimum payment for July is $40 due on 7/27. Nothing showing that there is a past due. Please be aware of the way their business is being conducted. They will not say anything to you or show anything online, but charge you a late fee and harass you on the phone with erroneous claims.
Virginia Beach, Virginia
This report was posted on Ripoff Report on 07/06/2006 12:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/FNBM-Credit-One-Bank/City-Of-Industry-California-91716-0500/FNBM-Credit-One-Bank-ripoff-dishonest-fraudulent-billing-beware-City-Of-Industry-Califo-199698. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.