We have been trying to complete a VA home loan with FNBMTG and have been told for the past 2 months that we would not have to pay anything out of pocket and that nothing would be added to the loan. They told us this even 2 days ago.
So today we have a appt with them and received our final HUD and were surprised to see that they have added $3,500 to the final loan amount. (Not including escrow) I asked the mortgage consultant and her manager why this being added and the answer we received was that since the loan took so long to process, all of the money that they received from the government had dried up so they (FNBMTG) no longer had the funds to offset the costs.(That is why we have to pay)
We asked why the loan took so long to close and the reason they gave was that they did not have the staffing to close all of the loans in time. This is not accurate since every time we asked why the loan was taking so long to process the answer was always that they were waiting on other companies.
The loan manager tried to keep us in the loan by offering to pay us $500. Most people would take this to get $500 and have the $3,500 added to the loan.
We asked why we were not told about the $3,500 2 days ago and the answer was "we did not understand what you were asking" In the end the manager would talk over me on the phone and I could not get a word in.
We sent an email asking that they cancel the loan app, destroy all documentation and confirm that we would not receive a bill from them for loan processing. We have yet to hear back from them. I wish I would have researched them a bit more before starting as I have now found other complaints against FNBMTG. Scam warning in general Another person reporting FNBMTG
Do your research.... you can find a bank that is honest.CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.