- Report: #622820
Report - Rebuttal - Arbitrate
Complaint Review: FONTANA SUMMIT PETSMART
FONTANA SUMMIT PETSMART15042 Summit Avenue. Fontana CA 92336 Fontana, California United States of America
FONTANA SUMMIT PETSMART DON'T USE THE GROOMER HERE!!!! Fontana, California
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They did not disclose the extra charges associated with removing minor matting. And I mean MINOR! When I confronted the girl who helped me (droopy eyed brunette) she was rude about it claiming that she did. She most certainly did not! I had to get a manager involved to formally complain about this employees poor attitude. Use one of the other local groomers. They may cost a hair more, no pun intended, but the job you'll get is much better. They cut my English Springer like a Cocker Spaniel to add insult to injury. This in-store groomer stinks!!
This report was posted on Ripoff Report on 07/13/2010 04:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/FONTANA-SUMMIT-PETSMART/Fontana-California-92336/FONTANA-SUMMIT-PETSMART-DONT-USE-THE-GROOMER-HERE-Fontana-California-622820. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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