• Report: #1138742

Complaint Review: FOUR SEASONS APPLIANCE REPAIR LLC

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  • Submitted: Mon, April 14, 2014
  • Updated: Mon, April 14, 2014

  • Reported By: mrsjenniferanne — Albany Ohio
FOUR SEASONS APPLIANCE REPAIR LLC
6219 VORE RIDGE RD Athens, Ohio USA

FOUR SEASONS APPLIANCE REPAIR LLC RIP-OFF UNETHICAL Athens Ohio

*REBUTTAL Owner of company: Service Call

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DO NOT USE Four Seasons Appliance Repair! They ripped us off! They charged us $90 to spend 40 minutes here looking at our washer. Terry spent 90% of the time complaining about plastic parts of the washer and 10% of the time breaking our was...her. He was an hour late to start off with, then he broke off a plastic piece on the bottom which left it to leak. His final suggestion was to unplug and plug it back in to reset it. Then he left! I have called to request resolution, however they are unwilling to work on an acceptable compromise. BAD BUSINESS!

This report was posted on Ripoff Report on 04/14/2014 12:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/FOUR-SEASONS-APPLIANCE-REPAIR-LLC/Athens-Ohio-45701/FOUR-SEASONS-APPLIANCE-REPAIR-LLC-RIP-OFF-UNETHICAL-Athens-Ohio-1138742. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Service Call

AUTHOR: Four Seasons Appliance Repair - ()

We were contacted on February 24th, 2014 by the client to diagnose a problem with their washing machine.  The service call was scheduled for the next day, February 25th.  We arrived and looked at the washer, along with the client, then discussed the diagnosis with them detailing what needed to be replaced and the cost of the repair.  The clients declined the repair of the machine, so they paid the service call charge and we left.

Five weeks later, on March 31, 2014, we received a call from the client regarding the washing machine.  They indicated that the washer had started leaking after we left on Februar 25th and wanted to know what we were going to do about it.  Although we were not made aware of the issue until 5 weeks later, we offered to do the repair that they had previously declined.  However, after much discussion of possible solutions we were unable to come to an agreeable resolution.

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