• Report: #1060814

Complaint Review: FREEDOM COMPUTER PRODUCTS Co.

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thu, June 20, 2013
  • Updated: Sat, July 06, 2013

  • Reported By: Ali — Houston Texas
FREEDOM COMPUTER PRODUCTS Co.
23705 Vanowen St. #201 West Hills CA 91307 West Hills, California USA

FREEDOM COMPUTER PRODUCTS Co. Becareful, if you do business with this company you will end up getting low grade product. The company Bribes who ever gives order via gift card to gain business. The guy Steve will go at all levels to make sure he gets to your bosses if you don't listen to him. Same product he tries to sell, is easily available at half of the price. West Hills California

*General Comment: worked with Steve for many of years

*General Comment: freedom computer products co.

*Consumer Comment: Highly recommended!

*Consumer Comment: Customer Service Competitive Pricing

*Consumer Comment: Loyal Customer

*REBUTTAL Owner of company: Rebuttal to Shawn Two Cents

*REBUTTAL Owner of company: Rebuttall to Farhat Ali at Elite Lab Houston TX

*Consumer Comment: Gift Card Bribe?

*Consumer Comment: Two Cents

*Consumer Comment: Customer Resonse

*Consumer Comment: NO problems with Freedom Computer Products

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This person Steve tried all his best to get business. He tried to sell same products which are easily available for more than half of the price. Email coresponding is attached. Becareful Do not get into his Charm of GIFT CARDS.

BEWARE WHEN I TOLD HIM HIS OFFER IS HIGH FOR MY COMPANY. HE TRIED TO REACH UP TO MANAGEMENT TO MAKE ME LOOK BAD FOR MY COMPANY.

XXX,

The OEM pricing that I gave you was $6 less than Staples,($79 vs $85) plus the $50 gift card!

My USA made compatibles at $59 each- plus the $100 gift card is what all of my medical facility, newspapers,

and payroll services customers are using--I gave you the proof!

As I mentioned in my other email that didn't like offering the 15% tip as an additional discount to the employer, but the bottom line as I mentioned before is Brutal Honesty and Common Sense--And for Your Employer to

Save One Hundred Dollars on 10 toners, plus a $100 gift card! So I will make the offer to the person who pays for your salary and the supplies. Dr. Scholer(if reading this and scrolling down)will hopefully allow me to save him $200 for USA made compatibles that many medical facilities use. 

Thanks!

Always Grateful,

Steve Ortkiese       

-------- Original Message --------
Subject: RE: , As per pricing--Re: HP CE505A toners...]
From: "" <>
Date: Thu, June 20, 2013 1:06 pm
To: <steve@freedomcomputerproducts.com>

Steve,

I am sorry that I cannot do business with your company.  I am able to get cheaper price for HP original toner than your OEM. Also my oem supplier pricing is less than 1/4 of your pricing. I already have given him my order. Thank you for your time

From: steve@freedomcomputerproducts.com [mailto:steve@freedomcomputerproducts.com]
Sent: Thursday, June 20, 2013 2:49 PM
To: .@.
Subject: RE: Hi ., As per pricing--Re: HP CE505A toners...]

 Hi .,

As per previous pricing given, I can do China made or refills very cheap, but most of my long term

medical facility and newspaper customers prefer the USA made compatibles for a little more money.

It's exactly the same or better quality as OEM's. So paying for substandard quality at any price, isn't

worth it. It's wear and tear on your machines, with a short life and marginal print quality cartridge.

So if you get back to me quickly and eagerly, I'll honor the 15% tip that I give to my regular customers.

If you were me, wouldn't you prefer customers who are just like you...nice, honest, smart, and grateful?

. I really sincerely like to give gift cards-15% to my customers with the above qualities, they know

that I treat them like a business partner--No other vender does this..I have the connections without the overhead. I can easily save 30% for ANY employer on ANYTHING and give the 15% tip for employee cooperation, with Proof!

My very last resort is to find out if the Employer has those Qualities above...I hope you do, especially after the next emailed copy of a gift card. You'll see that all I want is for everyone to WIN! 

Thanks!

Always Grateful,

Steve Ortkiese   

-------- Original Message --------
Subject: Re: Hi ., As per pricing--Re: HP CE505A toners...
From: <steve@freedomcomputerproducts.com>
Date: Thu, June 13, 2013 9:53 am
To: .@.

I made an error on the OEM price, it's $79 each delivered. Quantity of 10 would get a $25 gift card. Even though that might save a little money compared to most sources, it's not even close to the value of compatibles.

Thanks,

Steve  

-------- Original Message --------
Subject: Hi ., As per pricing--Re: HP CE505A toners...
From: <steve@freedomcomputerproducts.com>
Date: Thu, June 13, 2013 9:11 am
To: .@.

 

                                                  23705 Vanowen St. #201 West Hills CA 91307

                                                              Steve E. Ortkiese  818 264-6256

 Hi .,

I have your pricing for both OEM and compatibles that will be guaranteed "One Full Year" thereafter. Our compatible inks are exceptional quality, as well as the toners that have New Drums and internal parts, and in some cases are "patented compatibles" that not only meet ALL OEM specs, but actually out perform with a "One Full Year" guarantee against ANY possible defects. Withmostother suppliers, you usually get a 90 day guarantee on name brand OEM's. You'll easily notice, that you'll get the same or better quality with our USA made compatibles than with OEM's, (not cheap reman/refurb short life & low quality) and paying for the "Name Brand" means you save less money and get smaller Universal gift cards! That's why I included a quick list of long term "Happy Camper" medical facility and newspaper customers that use our compatibles.   

Desert Ear, Nose, & Throat Medical Group--Dayna Meyer--760 341-0772

Advanced Medical Imagining--Jan Pendleton--972 458-6888

Ben Archer Health Centers--Melissa George--575 267-3296 

Naples Daily News--Pete Jordan--239 435-3432 

Custer County Medical Center--Marti Frink--719 783-2380

Daily Review--Allan Von Werder--985 384-8340

Athens Messenger--Chana Powell or Danny Turner--740 592-6612

Ozark Orthopaedics--Laura Lichten--479 521-2752

The Newton-Kansan--Shelly Drake--316 283-1500

Sierra Eye Medical Group--Pat Marquez--559 636-1000

Williams Eye & Hearing Institute--Kristen DeLuna--219 931-7509

Princeton Longevity Center--Doug Cerminaro--888 800-0752 

Eyerly Ball Behavioral Health--Terri Rarrick--515 241-0982 

 

Pricing for HP Original OEM $69.00 each. Qty of 10=$50 Universalgiftcard.

Our Compatibles USA made $59.00 each. Qty of 10=$100 Universal card

NOTaxorFreight, Next Day, Open 30 Days Billing Terms.

Each order , gets you a Universal gift card... any Merchant/Store/Restaurant of your choice each time ongoing!! http://www.giveanything.com.com emailed in 3 minutes after emailed invoice. 

Pricing and Universal gift cards guaranteed from 06-30-13 to 06-30-14  

Thanks!

FREEDOM COMPUTER PRODUCTS Co.

23705 Vanowen St. #201 West Hills CA 91307


This report was posted on Ripoff Report on 06/20/2013 04:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/FREEDOM-COMPUTER-PRODUCTS-Co/West-Hills-California/FREEDOM-COMPUTER-PRODUCTS-Co-Becareful-if-you-do-business-with-this-company-you-will-e-1060814. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

worked with Steve for many of years

AUTHOR: vendor - ()

From Mike--CA

I have been one of Steve's vendors for over 15 years. We go back when he was an employee, then independent contractor, and now the owner of his company for two years. We have had nothing but an honest, professional relationship. I can assure ANYONE, that he knows this industry like the back of his hand. The customer base that Steve has is very large and impressive with constant reorders from multiple newspaper and medical facility customers for many years. 

The difference between China/Mexico made/refills sub-standard quality vs the USA made compatibles is very obvious based on the defect/return rate. And that is the case with most other vendors as well. This person did this RipOff Report based on email replies and blatantly lying about paying $21.00 each for HP CE505A OEM toners? Why couldn't he have just been honest about using refills, not wasted time, and above all, Not Do This Disgraceful Act!!   

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#2 General Comment

freedom computer products co.

AUTHOR: vendor - ()

From Mike--CA

I have been one of Steve's vendors for over 15 years. We go back when he was an employee, then independent contractor, and now the owner of his company for two years. We have had nothing but an honest, professional relationship. I can assure ANYONE, that he knows this industry like the back of his hand. The customer base that Steve has is very large and impressive with constant reorders from multiple newspaper and medical facility customers for many years. 

The difference between China/Mexico made/refills sub-standard quality vs the USA made compatibles is very obvious based on the defect/return rate. And that is the case with most other vendors as well. This person did this RipOff Report based on email replies and blatantly lying about paying $21.00 each for HP CE505A OEM toners? Why couldn't he have just been honest about using refills, not wasted time, and above all, Not Do This Disgraceful Act!!   

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#3 Consumer Comment

Highly recommended!

AUTHOR: Jerry - ()

I've been doing business with Steve for over a decade now and never had any problems. Originally I was ordering cases of HP toner cartridges to get the volume discount, but when I needed a mixed bag of 1's and 2's, Steve worked the pricing out for me much to my surprise. All of the toner cartridges performed beautifully for all the different printers. I shopped around and went through several other suppliers, but always ended up calling Steve after the others failed to deliver the service or prices I'd gotten used to. Brother toner was another item that I couldn't find anyone that could compete with Steve's pricing.

When I needed barcode printer ribbons but didn't know what kind or size, Steve got me samples to play with so I could figure out which one would be right for the project before I placed my order. Then when corporate finally approved the PO, I needed the ribbons immediately. I called Steve after 5pm Eastern time and he still managed to get me a case out overnight. I'm not sure how, but I was very happy for the excellent customer service.

Gift card? Those are a new addition to the excellent prices Steve has always given. Just shows he's keeping up with the times. Is there still a company that isn't giving some kind of loyalty reward?

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#4 Consumer Comment

Customer Service Competitive Pricing

AUTHOR: danny - ()

I Hardly think that Steve has been Bribing, Overcharging, or has Low Grade Products!

I've been dealing with Steve for over 5 years, when he was working for another company. I use him  because he is customer focused, and has competitive pricing. Steve stends behinf his products. He only sells me quality USA products that outperform OEM.

This person who put these RipOff Reports out, has a real problem with honesty and commonsense. On every invoice that is done with a set of color toners,(large expensive printer)he saves my employer over $400 with the same exact quality as name brand. If you can get better pricing elsewhere, for the same quality, that's good. But not a reason to Post bogus reports about a guy making an honest living.

If your company has policy against accpting gratuities, fine, don't accept them. You can still do business with him.

I deal with Steve for te excellent customer service, and did so long before he offered anything like that.

Sincerely,

danny

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#5 Consumer Comment

Loyal Customer

AUTHOR: Melissa - ()

I have been a customer of Freedom Computer Products since it started doing business. I have been purchasing from Steve for longer than that and I personally vouch for his character. I have put up with a lot of toner salesmen and Steve is the least pushiest one I have ever had the pleasure of doing business with. No harassment and he most certainly has not ever threatened to go over my head to get business from my company. 

When I first started purchasing toner from Steve, I was all for the cheap chinese refills. Then I had two fax machines quit functioning correctly (to the point of replacement) and a handful more reject the low-quality toner. Steve and I must have tried 4 or 5 different sources before we finally realized that cheaper does not equal better. Through trial and error, he found some excellent, high-quality, American-made, affordable toner. Steve goes out of his way to make you happy because he understands the importance of good customer service that will keep him in business.

I have read all of the email correspondance and I don't believe someone is finding good, quality USABLE toner for $21 a cartridge. If you are- be prepared to replace your printer/fax. Freedom Computer Products has saved my company a lot of money without the hassle and I don't appreciate my information being plastered on the internet because somebody doesn't want to purchase toner from a company. 

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#6 REBUTTAL Owner of company

Rebuttal to Shawn Two Cents

AUTHOR: Steve - ()

 

Steve Ortkiese Rebuttal to Shawn Two Cents 
 
 
This is another person with no identity, and who has never done business with me. It's really a matter of common sense... Why are you commenting on something that you know nothing about? And if you did know something about it,
you'd know that Farhat Ali was lying about using OEM's. And conveniently didn't have the email posted in the back and fourth replies that stated that he was paying $21 per each for OEM. Everyone else is paying $79.00 or more?... Oh, I stand corrected.. you found them for $69.50 based on a two pack. Then all the promotions, rebates, bla bla bla. 
 
It's amazing how those who play the anti-gift card game, were never interested in taking off the gift card amount to reduce the price. If the gift card was taken off of the $79.00 each, which is better than most customers pay, that would have gotten them down to $69.00 each delivered. And if the money saver wannabe is extra smart and honest, the USA made compatibles(OEM Quality)would be $49.00 each without the gift card. But my Smart-Guilt Free Customers Love getting OEM quality for $20-30 less, and getting a $100 gift card!! Also a much better value than the $21.00 refills that your friend/relative Fahat Ali uses and lies about. I can get them easily, but why bother if the defect/return rate is high and the satisfaction rate is low.
 
There's only one true thing that you mentioned Shawn, and that is that I shouldn't have wasted my time. But if he would have just told me that he ordered $21 re-fills, that would have been it. But it's very obvious why you are spending your time with your two cents, hopefully you have enough decency to Stop this NonSense with NO more. You'll see that my long term customers(some in Multi-States) will speak out with facts. You'll see that I'm very Professional, Honest, and Generous.    
    
    
 
  
 
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#7 REBUTTAL Owner of company

Rebuttall to Farhat Ali at Elite Lab Houston TX

AUTHOR: Steve - ()

Rebuttal from Steve Ortkiese to Farhat Ali's Rip Off Report about Freedom Computer Products Co.

 
The sad thing about a Rip Off Report is that it is permanent. Even though millions of people disagree, it has been for 15 years. The only good news is that there is two sides to every story and the readers of the Rip Off Report get to decide the Real Truth.
 
The first part of the story is that I never did business with Farhat Ali at his 4 week old company,(per the manager.)not even Once! And I never spoke with Farhat Ali not even Once! The way the whole thing started was that I emailed him my company info and how I do business with many newspaper and medical facility customers nationwide. So he responded about 10 days later with a quote request for 10 HP CE515A toner cartridges. I gave him my HP OEM price and a USA made compatible cartridge price.
 
Almost everyone knows, from the smart and honest, to the dumb and dishonest the value and cost range of a name brand product. They also know that "generics" can range very High and Low with Quality and Cost. So the whole basis for this Rip Off Report is about 5 back and fourth email replies after I gave Farhat Ali his pricing and a list of long term medical facility and newspaper regular customers for up to 12 years.
 
I'll let the back and fourth email replies from the both of us(scroll down) be the obvious way to determine the Truth. One of my last replies to him, caused him to do this Rip Off Report. The Readers can be the Judge. The last email went to his manager after I phoned him to let him know about the Rip Off Report. So far I have NOT had a response.    
 
Jacob, 
 
Please check out HP CE505A on staples.com cdw.com officedepot.com or any other source and see that the price is well over $79.00 each for OEM. Ali does a Ripoff report on me because I didn't believe he pays $21 each for OEM??    I shave off 30% from real prices, then give a 15% gift card tip on the total of the invoice. He misconstrues it conveniently as a bribe?? I ALWAYS ASK FROM THE BEGINNING IF THE PROSPECT HAS A CURRENT LOYAL LONG TERM RELATIONSHIP?? If they say yes, I already know that it's not worth wasting each other's time. I saw those $21 refill toners online that we talked about that you received--Obviously NOT OEMS that Ali lied about! I'm sure John Uralil is a respectable honest person, and doesn't deserve my rebuttal that will expose and tie Ali's despicable actions with his company's reputation.          
Thanks!
 
Always Grateful,
Steve Ortkiese  
 
-------- Original Message -------- Subject: [FWD: RE: Hi Farhat, As per pricing--Re: HP CE505A toners...]] From: <steve@freedomcomputerproducts.com> Date: Mon, June 24, 2013 1:34 pm To: jacob@elitelab.net
 Jacob,
 
This is where he could have left it, a waste of time for both of us. But he had to be defiant and vindictive. So if you read the RipOff report on my company name that he shouldn't have done, because of the obvious, I'm sure you and your company officers wouldn't appreciate the same thing happening to you.
Thanks!
 
Always Grateful,
Steve Ortkiese  
 
-------- Original Message -------- Subject: RE: Hi Farhat, As per pricing--Re: HP CE505A toners...] From: <steve@freedomcomputerproducts.com> Date: Thu, June 20, 2013 2:39 pm To: farhat@elitelab.net
I obviously had no intentions of ever contacting you ever again!
IF YOU DO PUT OUT A FALSE COMPLAINT, IT WOULDN'T BE WISE.
 
-------- Original Message -------- Subject: RE: Hi Farhat, As per pricing--Re: HP CE505A toners...] From: "Farhat Ali" <farhat@elitelab.net> Date: Thu, June 20, 2013 2:27 pm To: <steve@freedomcomputerproducts.com>
 
What part of my email where it stats we cannot do business due to your high price you couldn’t  understand?
 
You thought you can go over me since I denied your high pricing? You are  the one who came stating you can BEAT any price NOT my company.
 
Your business skills have really tested my patience. I am blocking your domain and phone numbers from our servers. And there is always a first complain which will be from me.
 
Thank You for your valuable time and effort of bribes.
 
 
 
From: steve@freedomcomputerproducts.com [mailto:steve@freedomcomputerproducts.com]
Sent: Thursday, June 20, 2013 4:19 PM To: farhat@elitelab.net Subject: RE: Hi Farhat, As per pricing--Re: HP CE505A toners...]
 
 Farhat,
 
If you are paying $21 per unit, and everyone else on the Planet is paying
$79 each plus? Why would you waste yours and my time? Calling me a scam
with ZERO complaints? And you thought I was going to go below $21 when
the manufacturer/re-seller cost is $47-$53  But it really is my fault, because I
usually get a real price from someone before I offer the discount and gift card. 
Thanks Anyway,
 
Steve  
-------- Original Message -------- Subject: RE: Hi Farhat, As per pricing--Re: HP CE505A toners...] From: "Farhat Ali" <farhat@elitelab.net> Date: Thu, June 20, 2013 2:03 pm To: <steve@freedomcomputerproducts.com>
Steve,
 
The OEM pricing you gave me is $10 more original HP pricing also our pricing for OEM is $21/unit. Furthermore if you think by bribing with your scam of gift cards can make you win our company, you are at great loss. We are not interested in such company or product of yours. So please save my and you time stop contacting us.
 
I will be more than welcome to send email information all those medical facilities you mentioned about your scam and bribing offers.
 
 
 
Thank You
 
Farhat Ali
 
From: steve@freedomcomputerproducts.com [mailto:steve@freedomcomputerproducts.com]
Sent: Thursday, June 20, 2013 3:50 PM To: farhat@elitelab.net Cc: scholer@new.augustausclab.com Subject: RE: Hi Farhat, As per pricing--Re: HP CE505A toners...]
 
Farhat,
 
The OEM pricing that I gave you was $6 less than Staples,($79 vs $85) plus the $50 gift card!
My USA made compatibles at $59 each- plus the $100 gift card is what all of my medical facility, newspapers, and payroll services customers are using--I gave you the proof! As I mentioned in my other email that didn't like offering the 15% tip as an additional discount to the employer, but the bottom line as I mentioned before is Brutal Honesty and Common Sense--And for Your Employer to Save One Hundred Dollars on 10 toners, plus a $100 gift card! So I will make the offer to the person who pays for your salary and the supplies. Dr. Scholer(if reading this and scrolling down)will hopefully allow me to save him $200 for USA made compatibles that many medical facilities use. 
Thanks!
 
Always Grateful,
Steve Ortkiese       
 
-------- Original Message -------- Subject: RE: Hi Farhat, As per pricing--Re: HP CE505A toners...] From: "Farhat Ali" <farhat@elitelab.net> Date: Thu, June 20, 2013 1:06 pm To: <steve@freedomcomputerproducts.com>
Steve,
 
I am sorry that I cannot do business with your company.  I am able to get cheaper price for HP original toner than your OEM. Also my oem supplier pricing is less than 1/4 of your pricing. I already have given him my order. Thank you for your time
 
 
 
From: steve@freedomcomputerproducts.com [mailto:steve@freedomcomputerproducts.com]
Sent: Thursday, June 20, 2013 2:49 PM To: farhat@elitelab.net Subject: RE: Hi Farhat, As per pricing--Re: HP CE505A toners...]
 
 Hi Farhat,
 
As per previous pricing given, I can do China made or refills very cheap, but most of my long term medical facility and newspaper customers prefer the USA made compatibles for a little more money.
It's exactly the same or better quality as OEM's. So paying for substandard quality at any price, isn't worth it. It's wear and tear on your machines, with a short life and marginal print quality cartridge.
So if you get back to me quickly and eagerly, I'll honor the 15% tip that I give to my regular customers. If you were me, wouldn't you prefer customers who are just like you...nice, honest, smart, and grateful? Farhat I really sincerely like to give gift cards-15% to my customers with the above qualities, they know that I treat them like a business partner--No other vender does this..I have the connections without the overhead. I can easily save 30% for ANY employer on ANYTHING and give the 15% tip for employee cooperation, with Proof!
My very last resort is to find out if the Employer has those Qualities above...I hope you do, especially after the next emailed copy of a gift card. You'll see that all I want is for everyone to WIN! 
Thanks!
 
Always Grateful,
Steve Ortkiese   
 
-------- Original Message -------- Subject: Re: Hi Farhat, As per pricing--Re: HP CE505A toners... From: <steve@freedomcomputerproducts.com> Date: Thu, June 13, 2013 9:53 am To: farhat@elitelab.net
 Farhat,
 
I made an error on the OEM price, it's $79 each delivered. Quantity of 10 would get a $25 gift card. Even though that might save a little money compared to most sources, it's not even close to the value of compatibles.
Thanks,
Steve  
 
-------- Original Message -------- Subject: Hi Farhat, As per pricing--Re: HP CE505A toners... From: <steve@freedomcomputerproducts.com> Date: Thu, June 13, 2013 9:11 am To: farhat@elitelab.net
                                                     
 
 23705 Vanowen St. #201 West Hills CA 91307
             Steve E. Ortkiese  818 264-6256
 
 Hi Farhat,
 
I have your pricing for both OEM and compatibles that will be guaranteed "One Full Year" thereafter. Our compatible inks are exceptional quality, as well as the toners that have New Drums and internal parts, and in some cases are "patented compatibles" that not only meet ALL OEM specs, but actually out perform with a "One Full Year" guarantee against ANY possible defects. Withmostother suppliers, you usually get a 90 day guarantee on name brand OEM's. You'll easily notice, that you'll get the same or better quality with our USA made compatibles than with OEM's, (not cheap reman/refurb short life & low quality) and paying for the "Name Brand" means you save less money and get smaller Universal gift cards! That's why I included a quick list of long term "Happy Camper" medical facility and newspaper customers that use our compatibles.   
 
Desert Ear, Nose, & Throat Medical Group--Dayna Meyer--760 341-0772
Advanced Medical Imagining--Jan Pendleton--972 458-6888
Ben Archer Health Centers--Melissa George--575 267-3296 
Naples Daily News--Pete Jordan--239 435-3432 
Custer County Medical Center--Marti Frink--719 783-2380
Daily Review--Allan Von Werder--985 384-8340
Athens Messenger--Chana Powell or Danny Turner--740 592-6612
Ozark Orthopaedics--Laura Lichten--479 521-2752
The Newton-Kansan--Shelly Drake--316 283-1500
Sierra Eye Medical Group--Pat Marquez--559 636-1000
Williams Eye & Hearing Institute--Kristen DeLuna--219 931-7509
Princeton Longevity Center--Doug Cerminaro--888 800-0752 
Eyerly Ball Behavioral Health--Terri Rarrick--515 241-0982 
 
Pricing for HP Original OEM $69.00 each. Qty of 10=$50 Universalgiftcard.
Our Compatibles USA made $59.00 each. Qty of 10=$100 Universal card
NOTaxorFreight, Next Day, Open 30 Days Billing Terms.
Each order , gets you a Universal gift card... any Merchant/Store/Restaurant of your choice each time ongoing!! http://www.giveanything.com.com emailed in 3 minutes after emailed invoice. 
Pricing and Universal gift cards guaranteed from 06-30-13 to 06-30-14  
Thanks!
 
 
 
 
 
 
FREEDOM COMPUTER PRODUCTS Co.
 
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#8 Consumer Comment

Gift Card Bribe?

AUTHOR: Pete - ()

Funny thing... I went to the Newegg site and looked at the HP OEM 05A, and guess what!

Right at the top it said "$30 gift card with purchase of HP Toner"!

So I guess Newegg and HP 'bribe' people with gift cards too!

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#9 Consumer Comment

Two Cents

AUTHOR: Shawn - ()

I looked for this company to check out its credibility. However after reading the comments from users here are my two cents.

 I am working for a company, we have over 30 locations in three states and normally we purchase in bulk and have direct contract with big vendors. My company doesn’t not purchase from office depot or Staples since we have better deals from other vendors. For toner purchase we go from Original HP, to Comparable or remanufactured depending upon the need and use of the toner. Every time I make a new order I always check prices over the internet to get better deal for my company. After all that is why my company hired me, to save money.

That being said, my first impression about Steve at Freedom Computers Products is he does not have the sense of dealing nor he is professional with customers. Why in the first place he had to contact him back along with his superior when he was clearly told that they are not interested in his prices? That is really shameful act and unethical thing to do by Steve.

Now let’s get back to the facts and figures. Let’s assume I am purchasing the similar product today and I do not have any special discount from HP which is normally around 30% of their pricing for us. Here is what I have found

Price offered by Steve $79 for 10 units 10 = $790

 Via new egg original HP toner = $139 for two = Total $695

That is simple savings of $100. Furthermore current promotion from Newegg makes it further down to $590 which is another $100 savings. There is current rebate offers available which will make the prices even lower.

My common sense says I will purchase from Newegg and save my company $200 over Steve at Freedom Computers. It is be simply unessential and illegal for me to purchase the product from Steve to utilize his gift card for my personal use.

It took me less than 10 minutes of my time to get the suitable pricing over internet. I don’t believe any big companies would hire mentioned people for their buying department as it makes it very clear by their choice they prefer their personal needs over company.

 

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#10 Consumer Comment

Customer Resonse

AUTHOR: Pete - ()

I am posting a rebuttal to this report because my name, company name, and phone number have been placed on this website by Ali - Houston, Texas.

First of all, the bottom line with any product is "You Get What You Pay For"!

I've been a Customer of Steve's for over 12 years, and have been maintaining printers for over 20 years. I have always gotten good products at a fair price, 1 year warranty, and saved my company thousands of dollars.

It looks like "Ali" has never actually "done business" with Freedom Computer Products, and is obviously just upset over email exchanges. I don't think he fully understands the difference between an OEM toner cartridge that retails for $90.99 versus a low quality China "Compatible" that sells for $21.99. I can guarantee you that he's not buying OEM for that price!

If you're sitting at home, printing a few pages a day, the China cheapie will probably work OK. But in a commercial environment, you need a better quality cartridge. And a cheap cartridge can ruin a printer when it fails! I have experienced as much as an 80% failure rate from some of these so called compatibles!

This vendor offers a full range of options based on your needs, including OEM, as well as quality compatibles from USA, Mexico, and China. Personally, we use only USA manufactured compatibles, which I have tested and found to meet OEM specifications.

The gift card program is also optional. It's not a 'bribe', it's a 'Thank You' for doing business with them! From a business standpoint, it's an incentive to re-order product when needed, rather than having to follow up with customers for re-order business. Also, as long as I have done business with Steve, I have found that he believes in common sense and being brutally honest.

Because Ali has never actually been a customer and used the products, and his conclusions are based on emails and misunderstandings, he shouldn't accuse this vendor of being a Rip-Off! Steve has always been a professional, and stands behind his word.

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#11 Consumer Comment

NO problems with Freedom Computer Products

AUTHOR: Laura - ()

 I have been doing business with Steve at Freedom Computer Products for a few years now, and have absolutely NO complaints about the products I receive, the company itself or Steve.  I have always been treated respectfully, and the pricing I have been quoted was VERY reasonable -  A LOT less than Office Depot or Staples or buying through HP direct. At no time in our discussions did Steve ever say he wanted to go "over my head" to my "superiors" in order to get our company to buy product from him.  It took me awhile to decide to purchase from Freedom Computer Products, and he Steve was never pushy etc. I will continue to do business with Freedom Computer Products.

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