- Report: #734320
Report - Rebuttal - Arbitrate
Complaint Review: FREEDOWNLOADZONE.COM
FREEDOWNLOADZONE.COM9 Bentinck St Internet United States of America
FREEDOWNLOADZONE.COM Help Me Download & Saphie Number One Limited is a FRAUD! They charged my account 9.97 a month for 3 months, and the initial month 29.95 or something like that for some stupid application I downloaded and thought to be FREE after the 19.95 fee. T Internet
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I filled out the form, sent it off to my local office, didn't work. Then I figured I would just take off work, go there and get it straightened out and get my social security card replaced. Well, I am very busy, work full time, go to school full time, and also am a mother. So I let that go to the back burner and figured I would go to the Social Security office as soon as I could get a day off.
Now it is May, and today I just realized that I have been billed 9.97 a month for (March, April & May), and also the initial 19.95 I was PROMISED was actually 29.95 that they charged me back in February. I called the numbuer I found from my bank statement (888-436-5129) called them, had the charges "stopped" today (we will see). They said they would credit my account for all the charges minus the 19.95 that I authorized.
I continued to lay into this chick who could barely speak english and informed her that the company she is working for is breaking the law. This is not right that companies can continue to do this. I am not a stupid person, I know about scammers, viruses, and this one STILL slipped through under my radar. I am also not the type to yell at a person in customer service. I too have worked in customer service, but it was a legit company and was tech support for an ISP. I know how people can be mean on the phone, but I didn't feel bad for her. She is KNOWINGLY working for crooks! THAT IS SAD!
This report was posted on Ripoff Report on 05/28/2011 11:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/FREEDOWNLOADZONECOM/internet/FREEDOWNLOADZONECOM-Help-Me-Download-Saphie-Number-One-Limited-is-a-FRAUD-They-charged-734320. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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