- Report: #1061855
Report - Rebuttal - Arbitrate
Complaint Review: FRESH .Salon.. Spa .Style Sarasota Fl.
FRESH .Salon.. Spa .Style Sarasota Fl.1819 Main Street Sarasota Florida 34236 Sarasota, Florida USA
FRESH .Salon.. Spa .Style Sarasota Florida Bridal disaster ! Dishonest from managers to owners to staff... Beautiful building without honest help Dishonest business practices take place here ! Brides BEWARE Sarasota Florida
*REBUTTAL Owner of company: Drop It Already, You got Your Services, You Got Your Money
*General Comment: Fresh salon is guilty and should get their so called facts? straight
*REBUTTAL Owner of company: Sorry For Multiple Rebuttals
*REBUTTAL Owner of company: Completely Inconsistent With The Truth
*REBUTTAL Individual responds: A thief and a liar herself
*REBUTTAL Owner of company: Told us on her first visit how great she was at getting a deal....should have been a red flag to stop trying to help
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My wedding is/was on June 29 2013
I was promised beautiful EXPENSIVE COUTURE HAIR EXTENTIONS certified by their owner stylist Bethany I was told they were ordered and all appointments preset for my big day!
We started with permanent eyelash EXTENTIONS with Sonja- lasted 3 days! I called ... Left messages... None which were ever returned.. I went in... Showed them .... Complained... Was re booked for a " re-do a week later ... 1:00 Saturday the 15 eyelashes on Monday 17th eyelashes off On one eye only. Called .... akways yold managemebt was busy. or unavailable ... or that I was to come over only to find Ashley skipped out early to avoid talking to me....so I Went in AGAIN...Ashley the owner/manager took me pinto her office where I calmly explained I was told lashes stay on two to three weeks before needing a " FILL" NOT 3 days !! I asked for a refund immediately She refused! Substandard product and a SUBSTANDARD lash technician ! Two days later they called ( 7 days before my wedding) to say they couldn't get my " Great Lengths" hair EXTENTIONS after all! Mall the trails all the consultations I was charged for was not going to happen! No feeling of caring No feeling of apologies expressed to me whatsoever!
no refunds for lashes which are over priced to start with we're given to me they adamantly refused to refund me or help me in any way shape or form. I left in tears!
BRIDES RUN FOR YOUR LIFE! Later that day after finding three other certified Great Length hair extention salons I was able to buy my SAME HAIR SANE TEXTURE SANE LENGTH!!!! And was here in 3 days!!! They lied to me ! Upset a bride ! They are dishonest and caddy- who treats a Bride like that??? Happy to take my money upfront- but not provide service promised!
Their Salon is beautiful on the inside but truly lacks integrity, honestly , and good business practices!
I have two written letters from other salons who are certified just as Fresh is , in the same services, who stand behind me 0!
save your money!! go to Hair Habit Salon or Amanda Vincent Salon or Élan they are nice, kind, great at hair and weddings and HONEST!
several per wedding consultations and trials took place at a very high cost for both hair and makeup which trust me you want to stay with each category with a specialist iN their field NOT someone who does makeup for fun or has ideas that she's qualified to perform the service.
This report was posted on Ripoff Report on 06/25/2013 05:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/FRESH-Salon-Spa-Style-Sarasota-Fl/Sarasota-Florida/FRESH-Salon-Spa-Style-Sarasota-Florida-Bridal-disaster-Dishonest-from-managers-to-o-1061855. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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