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FRYS ELECTRONICS FRYS.com uses the ol' Bait and switch. They advertise HP keyboard with computer, then substittue (non comparable) defective product that falls apart after the 30 day warranty period. They refuse to replace. Internet
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Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
I purchased a refurbished HP computer with HP mouse and HP keyboard as stated in the ad. It arrived with no keyboard so I and to call FRYS and they sent me a non HP generic crappy keyboard. I complained and they said "tough" it's a keyboard that is all we have to give you and it is equal to the HP keyboard. Well after 31 days (30 day warranty) the keyboard has four of the letters already rubbed off (see photo). I wrote FRYS and explained the problem and complained that they had not given me an or equal kevboard but a piece crap that is already falling apart. Their trained puppets replied repeatedly, that it was more than 30 days so they are not responsible.. I reminded them that they never supplied the HP keyboard as advertised and the substitute was not comparable so they need to replace it as they certainly were responsible... no deal so here I am....
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
You can rest assured it was equal quality... Sad to say but true. I had a logitech keyboard and mouse since 2003 and I used it on my 2008 computer that I purchased. 2 years later though I got tired of replacing the batteries and broke out the keyboard and mouse that came with it. I used the keyboard for maybe 3 weeks and the same letters were rubbing off. You have two choices either try to go through the manufacturer for the keyboard or do what I did and save some time by getting stickers for the keyboard buttons and call it a day.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.