• Report: #569506

Complaint Review: FTD / FTD.com

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  • Submitted: Sun, February 14, 2010
  • Updated: Wed, February 17, 2010

  • Reported By: jsmilner25 — phoenix Arizona United States of America
FTD / FTD.com
3211 N. Hayden Rd. Internet United States of America

FTD / FTD.com Flowers 2005 bait and switch, Internet

*Consumer Suggestion: important info regarding ftd and other online order gatherer's

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FTD is a scam, I ordered a simple vase of flowers to be delivered to my girlfriend for Valentines Day and will be disputing the charges with my credit card company. What I received looks absolutely nothing like what is advertised.  The website depicts a tall red vase with about a dozen bright red roses with carnations and greenery mixed in. What I got was a small, about 6" tall red square vase, that looks like it is found in the discount aisle of the dollar store, with 6 half dead and wilted roses and 4 carnations and what looks like a branch from the tree outside our apartment.  To top it off, they left the flowers outside the apartment because we waited all day but had to leave due to dinner reservations.

I'm most upset about the fact that half of the roses are more black than red. It's a good thing I wasn't home because I would have refused this ungly group of flower shop rejects. I'm usually pretty easy going and it wasn't the most expensive arrangement but i wouldn't even expect to find these on a clearance rack at the local grocery store.

This report was posted on Ripoff Report on 02/14/2010 06:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/FTD-FTDcom/internet/FTD-FTDcom-Flowers-2005-bait-and-switch-Internet-569506. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

important info regarding ftd and other online order gatherer's

AUTHOR: jladdin - (United States of America)

ftd is nothing more than a go between, between you and a local retail florist. What you dont know is that ftd takes 30% of the order value, in addition to a $14.99 service fee. As long as people continue to give ftd their business, you will continue to have these problems.

I would suggest you find a local florist in the area in which you are sending. The local florist is the one that supports their local community, not ftd.
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