- Report: #1017357
Report - Rebuttal - Arbitrate
Complaint Review: FTD.com
FTD.comInternet United States of America
FTD.com Bait and Switch! Internet
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They give you three options on the flowers - the "good", "better" and "best" bouquets. Naturally, I sprang for the "best". The description of the "best" showed a very nice bouquet - what you would imagine for spending $75. 17 stems is the description - who would have thought that the greenery counted as stems!!!!
Now, I didn't expect exactly what the picture showed, but for $75, I'd expected a very nice bouquet. I also realize that FTD farms the orders out to area florists, but still - you expect what you pay for and a pretty close match to what you picked out on the website.
For $75 - actually more like $90 after all the fees, my mother received a relatively small bouquet with about 10 little pink roses, some alstromeria (maybe 3 stems worth spread around) some blooming yellow "weeds" and a BUNCH of greenery. Sound like $75 worth??? NOT!
I called the 800 number - the girl that answered the phone made an attempt at trying to be helpful, but in the end didn't do anything. I say all this to say - go directly to a florist - FORGET about using a site like this!
This report was posted on Ripoff Report on 02/20/2013 11:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/FTDcom/internet/FTDcom-Bait-and-Switch-Internet-1017357. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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