- Report: #878506
Report - Rebuttal - Arbitrate
Complaint Review: FTD.com
FTD.com FTD Won't honor GROUPON terms Internet, Internet
*Consumer Comment: Fair enough.
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The FTD Groupon Fine Print reads:
- Must redeem online.
- Valid toward any product on www.FTD.com
- Valid only for delivery in United States.
- Valid toward taxes & fees.
- Valid with special offers & discounts shown on www.FTD.com at time of redemption.
- Not valid toward FTD email offers or websites with special offers as as points & miles.
But below is my horrible experience:
- on FTD.com check out page, after half dozen attempts using different browsers, no where groupon code can be entered
- I called FTD customer care, and was told only regular priced items are eligible
- I wanted two dozen roses, was quoted $105 over the phone, plus another $20 S&H
- I told FTD CSR the whole thing is a big scam / consumer fraud
- I opened a case with Groupon, requesting transaction cancellation & $20 full refund ASAP
This report was posted on Ripoff Report on 05/04/2012 02:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/FTDcom/internet/FTDcom-FTD-Wont-honor-GROUPON-terms-Internet-Internet-878506. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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