- Report: #529935
Report - Rebuttal - Arbitrate
Complaint Review: FUN FAMILY REWARDS - Stonebridge Benefit Services - JC PENNY
FUN FAMILY REWARDS - Stonebridge Benefit Services - JC PENNYInternet United States of America
FUN FAMILY REWARDS - Stonebridge Benefit Services - JC PENNY SB Fun Family Rewards Charged my credit card account 9.95 each month Internet
*UPDATE Employee: Consumer Affairs Manager
I looked through my credit card statement and there was a charge for 9.95 for SB fun family rewards for 10/27. I called my credit card company and they tried to contact the company but the wait time is very long (what I experienced). This is a ploy to not be able to contact them.
My credit card company found that they had already charged me 9.95 for 11/09 also. How can JC Penny just charge our credit card without our approval?
I called the 1-888 number to the rewards place and they give a numbered choice to cancel your "membership". It went through and now let's see if I get a "refund".
Santa Fe, NM
This report was posted on Ripoff Report on 11/28/2009 08:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/FUN-FAMILY-REWARDS-Stonebridge-Benefit-Services-JC-PENNY/internet/FUN-FAMILY-REWARDS-Stonebridge-Benefit-Services-JC-PENNY-SB-Fun-Family-Rewards-Charged-529935. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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