- Report: #406265
Report - Rebuttal - Arbitrate
Complaint Review: FWM Laboratories
FWM Laboratories2495 Stirling Rd #20 Fort Lauderdale, Florida U.S.A.
FWM Laboratories, Lipaphen Rx BEWARE... Extreme Acai Berry Cleanse by FWM Laboratories, aka Lipaphen. Charge $87.13 and will not ship product or give refund! Fort Lauderdale Florida
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When I visited their website for contact information, I noticed it was not the same website I had originally ordered the free trial. I never received the product and have called 3 times in 3 weeks for a refund.
Each time I was told an email was sent to their billing department regarding my refund. On my 3rd call, I asked for the billing department's direct phone number, email address, etc. None of this information was available or surrendered.
Due to the fraudulent charge, I have filed a claim with my bank against FWM and Lipaphen as well as cancelled my debit card to avoid future charges. I'd advise anyone to do the same for a chance at getting your money back.
North Liberty, Indiana
This report was posted on Ripoff Report on 12/30/2008 12:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/FWM-Laboratories/Fort-Lauderdale-Florida-33312/FWM-Laboratories-Lipaphen-Rx-BEWARE-Extreme-Acai-Berry-Cleanse-by-FWM-Laboratories-ak-406265. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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