• Report: #417205

Complaint Review: FWM Laboratories

  • Submitted: Wed, January 28, 2009
  • Updated: Mon, March 23, 2009

  • Reported By:Booneville Kentucky
FWM Laboratories
2495 Stirling Rd #20 Fort Lauderdale, Florida U.S.A.

FWM Laboratories fraud Fort Lauderdale Florida

*Consumer Suggestion: Customer service no. that can give solution

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I ordered a sample of Acaiberry in December of 2008 for which I authorized to be charged only $3.99 on my credit card. That was suppose to be a 14 day free trial.

I called my credit card company after sending in a payment in January to see what my available balance was and was surprised that I didn't have as much on it as I thought.

I questioned them about any charges and was told about the $87.13 that was charged to my account and they gave me the phone number for the company. The charge was for lipaphen which I did not received or ordered.

I called the company and according to the message that I got when I called, the mailbox was full so I got another number off the internet and called them which I was able to talk to someone. They told me that my money will be refunded in 7-10 business days. I have not yet received any refund.

After receiving my credit card statement, I tried calling them again and still according to them, the new number that I tried calling mailbox is full. I need my money back. I wrote them two e-mails but don't know if I will hear from them.

This company has to be stopped.

Bobbi
Booneville, Kentucky
U.S.A.

This report was posted on Ripoff Report on 01/28/2009 10:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/FWM-Laboratories/Fort-Lauderdale-Florida-33312/FWM-Laboratories-fraud-Fort-Lauderdale-Florida-417205. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Customer service no. that can give solution

AUTHOR: Wilburn Buckley - (U.S.A.)

I read that you called several numbers already. I stumbled upon this no. online (866-949-0138) which I learned was another customer service line of FWM. Do make a call using this no. This might give the solution to get your money back.
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