Report: #443932

Complaint Review: FWM Laboratories

Submitted: Wed, April 15, 2009
Updated: Wed, April 15, 2009

Reported By: — Independence Missouri

FWM Laboratories

3007 Greene Street Hollywood, Florida U.S.A.

Phone: 866-955-4108
Web:
Category: Attorney Generals

FWM Laboratories Cancelled yet still charged and shipped...why??? Hollywood Florida

*Consumer Suggestion: Clear your financial records right away

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0Author 1Consumer 0Employee/Owner

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I, too, fell for the wonder product, Acai. When the second shipment arrived I called and cancelled. I asked if I could return the product and get a refund but was told I could not. I did get the name of the person I talked to..Joanne...and even a confirmation number that I had indeed cancelled. Much to my dismay and surprise I received another shipment and another charge for this product that number one, does not work and number two I cancelled long before this was shipped. Why? What do I do now? How do I stop this? I did what I as directed...cancelled the shipment. How can they keep charging?

Robin
Independence, Missouri
U.S.A.

This report was posted on Ripoff Report on 04/15/2009 06:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/FWM-Laboratories/Hollywood-Florida-33020-1038/FWM-Laboratories-Cancelled-yet-still-charged-and-shippedwhy-Hollywood-Florida-443932. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Suggestion

Clear your financial records right away

AUTHOR: Diego Bowen - (U.S.A.)

SUBMITTED: Wednesday, April 15, 2009

Maybe they're still in the process of canceling your order. But to really confirm the cancellation of your subscription with FWM, call 866-949-0138. This was the phone line I used before because I also tried the products myself but was not satisfied . They'll will make sure to clear your financial records with them.