- Report: #445189
Report - Rebuttal - Arbitrate
Complaint Review: FWM Laboratories
FWM Laboratories2040 NE 163rd St., #305 North Miami Beach, Florida U.S.A.
FWM Laboratories Inc. ACAI Berry Free Trial Scam North Miami Beach Florida
*Consumer Suggestion: Definite answers you'll get from them
I called them on 4/20/09 and immediately canceled my account, and requested a credit back to my credit card for the $87.13 charged to the account on 4/7/09. The person I spoke with indicated that he would put in a request for a refund, but could not 'guarantee' I would receive one. I asked to speak with his supervisor, but he said the refunds were handled by the 'refund department' and I could call back and speak with them in about 3 days to check on the status of the refund. I advised him to make a notation to my account that I did not agree to this charge and I was demanding a full refund and, if that did not occur, I was disputing this charge with my credit card company. This place is a complete scam and I would urge others not to use their product. Their advertising regarding responsibility for future payments is misleading and is open to several interpretations. Obviously, they chose the 'interpretation' that was most advantageous to them!!
This report was posted on Ripoff Report on 04/20/2009 01:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/FWM-Laboratories/North-Miami-Beach-Florida-33020/FWM-Laboratories-Inc-ACAI-Berry-Free-Trial-Scam-North-Miami-Beach-Florida-445189. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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