• Report: #422021

Complaint Review: FWM Labs, AcaiBerry Detox

  • Submitted: Mon, February 09, 2009
  • Updated: Wed, February 25, 2009

  • Reported By:Santa Ynez California
FWM Labs, AcaiBerry Detox
2040 NE 163rd St #305 North Miami Beach, Florida U.S.A.

FWM Labs, AcaiBerry Detox Shipped order even when I cancelled out of web site when I saw a monthly committment. North Miami Beach Florida

*Consumer Suggestion: Don't give your credit info right away

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Ordered off a pop up on MNBC News. Cancelled out of order when I saw that I was to committ to monthly shipments of $69.95 each month. Never hit the confirm order button!

Received free order anyway. Credit card was charged within five days of receiving merchandise, then again 15 days later. Charged $87.13 twice within 15 days for a total of $174.26

Phone number was a recording - when I finally did get to talk to someone, who could hardly speak English, they promised to send me an e-mail of my account being credited for these unauthorized charges.

Never received credit after numerous calls. I had to change my credit card number inorder to stop further charges. Total ripoff.

Have filed complaint with Federal Trade Commission and NBC News.

Grace
Santa Ynez, California
U.S.A.

This report was posted on Ripoff Report on 02/09/2009 01:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/FWM-Labs-AcaiBerry-Detox/North-Miami-Beach-Florida-33162/FWM-Labs-AcaiBerry-Detox-Shipped-order-even-when-I-cancelled-out-of-web-site-when-I-saw-a-422021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Don't give your credit info right away

AUTHOR: Aaron Bowman - (U.S.A.)

I think it's impossible to say that you didn't hit the 'confirm order' button but they got your credit card number. Anyway, give 866-949-0138 a call and ask if you could refund the $174.26 they slashed from your account. Good luck.
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