• Report: #456058

Complaint Review: FWM Labs/Biolab

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  • Submitted: Thu, May 28, 2009
  • Updated: Thu, June 04, 2009

  • Reported By:Hamburg New York
FWM Labs/Biolab
3007 Greene Street Hollywood, Florida U.S.A.

FWM Labs/Biolab Resveratrol/Biolab Instant Wrinkle Remover Hollywood Florida

*Consumer Suggestion: No putting on hold

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These companies have multiple addresses. A phone call yesterday advised me that a trial order of Resveratrol Ultra would be delivered, but it would include a product that I had never heard of. I advised I did not want any charges on my credit card when told they would bill $49.95. I was told that the product may be returned within the trial period. The catch...you must have a RMA# to return. They will not accept return to sender. The problem is that you are unable to reach the company. You are put on 20 minute holds only to have a message to leave your name and phone number and you will be called back, no call has come.

I have found addresses in N. Miami Beach, FL, Hollywood FL, Carson City, NV and a billing of .99 cents appeared on my charge card, the phone link on the charge is in Great Britain. There are many complaints on the Complaint Board website. I have filed complaints with the BBB of Northern Nevada and Miami FL. I received a call from the Nevada BBB, I was told that they were being slammed with complaints. This all stemmed from a very credible looking ad linked with a 60 Minutes presentation about the "miracle" of Resveratrol. Sadly, it appears tp be a very large scam. Most people with complaints are getting billed in excess of $90. and cannot obtain the RMA.

Janemarie
Hamburg, New York
U.S.A.

This report was posted on Ripoff Report on 05/28/2009 06:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/FWM-LabsBiolab/Hollywood-Florida-33020-1028/FWM-LabsBiolab-ResveratrolBiolab-Instant-Wrinkle-Remover-Hollywood-Florida-456058. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

No putting on hold

AUTHOR: Jimmie Baker - (U.S.A.)

I bumped into your report. I had the same experience. The worst thing about mine was that my account was billed thrice. I researched for the right no. to call. I got this one 866-949-0138. Call now. They won't put you on hold for the longest time. Dependable operators, for sure.
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