- Report: #398279
Report - Rebuttal - Arbitrate
Complaint Review: FX Supplements
FX Supplements916 113th SteB Arlington, Texas U.S.A.
FX Supplements Acai Maxx Fraud Arlington Texas
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The next morning(Nov. 4) I immediately started in trying to call the company to cancel my order. I did reach an answering service. I told them I wanted to cancel my order (at least I did have an order #). I then kept trying & trying to reach someone at the company, after many, many tries I did talk to someone (I have the name) & she assured me the order would be cancelled. I even sent an email the same morning saying to cancel my order. I did get a reply that said they "would be glad to cancel my order". Thankfully, I saved that email!!
Then I recieve my Nov. credit card statement and there is the charge for shipping the "Free" sample. I did finally receive the "Free" sample in the mail on Dec. 4...one month later, AFTER I asked them to cancel!!
I have tried repeatedly again today to call & verify that my order is cancelled. NO ANSWER!!! This company is a scam and I'm certainly not breathing easy that I still won't be charged the $79.95. The customer service is nonexistent. I will be contacting the Texas Attorney General's office regarding this company.
Deer Park, Texas
This report was posted on Ripoff Report on 12/05/2008 01:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/FX-Supplements/Arlington-Texas-76011/FX-Supplements-Acai-Maxx-Fraud-Arlington-Texas-398279. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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