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  • Report: #183038

Complaint Review: FactoryOutletStore

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  • Submitted: Fri, March 24, 2006
  • Updated: Fri, March 24, 2006

  • Reported By:sarasota Florida
FactoryOutletStore
213 W 35th St #2W New York, New York U.S.A.

FactoryOutletStore ripoff most all companies chg $6.45 for Norelco HQ170 This Company chg'd $21.95 for the same product, Sent mdse back, they chg'd $50 for restocking & mail which I already paid for New York New York

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I ordered Norelco HQ170 which is a Nivea lotion for my husbands shaver. They chg'd me $21.95 for each one (which contains 5 lotions). Upon researching, I found TotalVac chg'd $6.45 for the exact same thing. I ordered this from FactoryOutlet because this is where I purchased the shaver. I also ordered Norelco HQ177 Shaver heads which they chg'd $40.95 (TotalVac chgs $29.95)

When I sent the product back-they chg'd me $48 for restocking fees and postage. The only postage they paid was for sending it I paid for the return. I thought that the $48 was a litte steep and definely classify this as a rip-off. Order #F734841. Was place 1/27/06.

Thanks,

Darlene
sarasota, Florida
U.S.A.

This report was posted on Ripoff Report on 03/24/2006 08:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/FactoryOutletStore/New-York-New-York-10001/FactoryOutletStore-ripoff-most-all-companies-chg-645-for-Norelco-HQ170-This-Company-chg-183038. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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