• Report: #768591

Complaint Review: FactoryOutletStore

  • Submitted: Tue, August 23, 2011
  • Updated: Tue, August 23, 2011

  • Reported By: Zorabelle — Gainesville Florida U.S.A.
Internet United States of America

FactoryOutletStore Scam Internet

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I placed on order for a battery for my cordless phone August 3,2011.I ordered from them because they offered free shipping.What a big mistake that was just to save a few dollars.I waited and waited but by the 23rd,I realized I might have been ripped off and emailed them 3 times and they did not even have the courtesy to email me back.I then called them by phone at the number listed on my receipt.I called them 4 times and got the same reply.First I was directed to someone who told me I would be placed on hold because they were taking care of another customer.I held the line until I was disconnected.I called again and got the same response over and over.You can not get to speak to a customer service operator.And they all sound like foreigners.So here I am without a battery and out  $21.95...Sometimes it pays in the long run to deal only with reputable companies..I have learned my lesson

This report was posted on Ripoff Report on 08/23/2011 06:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/FactoryOutletStore/internet/FactoryOutletStore-Scam-Internet-768591. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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