- Report: #353549
Report - Rebuttal - Arbitrate
Complaint Review: FairPoint Communications Maine
FairPoint Communications Maine117 Main Street Winthrop, Maine U.S.A.
FairPoint Communications Maine refuses to send $17 credit for when I switched providers! Winthrop Maine
*Author of original report: UPDATE
*Author of original report: Fairpoint sent me a check for 1 penny!
I called again a few days ago(7/18/08) and asked when I should expect to get my check, I was transferred 5(FIVE) times to other people. Today finally they told me they would send a check in 30 days.
A few hours later I was contacted by the company, they told me that if I I owed no money(My records indicate a $0 balance, I have Money order receipts to prove it). I would be sent a check in 60-90 days(2-3 billing cycles).
This is outrageous! For the 17+ years in a row I had Verizon now Fairpoint, I have paid my bill on time every single time! I would bet without filing a report here and with the BBB, I would never see any money!
I suggest people with FairPoint switch to a local phone/internet provider, Customer Service is usually much better.
This report was posted on Ripoff Report on 07/21/2008 06:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/FairPoint-Communications-Maine/Winthrop-Maine/FairPoint-Communications-Maine-refuses-to-send-17-credit-for-when-I-switched-providers-W-353549. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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