- Report: #452999
Report - Rebuttal - Arbitrate
Complaint Review: FairPoint Communications
FairPoint Communicationswww.FairPoint.com Lewiston, Maine U.S.A.
FairPoint Communications failure to re-activate voluntary account suspension on request Lewiston Maine
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My experiences with their Tech. Support have been fruitless. Each time I call their Customer Support, the wait time on hold has consistently exceeded 3 hours. I ran out of cell phone minutes attempting to contact them, and yet they have not been helpful, or performed their responsibilities.
This is more than a mere nuisance for me. My family and income have been severely affected by this failure to comply on Fair Point's behalf. I feel it is a sham on the part of FairPoint, and that they have no intention of correcting the situation, in spite of the intention they state to the contrary.
This report was posted on Ripoff Report on 05/18/2009 01:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/FairPoint-Communications/Lewiston-Maine-04243-9472/FairPoint-Communications-failure-to-re-activate-voluntary-account-suspension-on-request-Le-452999. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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