- Report: #60337
Report - Rebuttal - Arbitrate
Complaint Review: Fairbanks Capital And Washington Mutual Bank
Fairbanks Capital And Washington Mutual BankP. O. Box 9001710 Louisville, Kentucky U.S.A.
Fairbanks Capital And Washington Mutual Bank ripoff business from hell Louisville Kentucky
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We have been late on our payments for a couple of years now but we have always included our late charges.
Fair refused payments that I wanted to make until they showed that we were three months behind.
After arguing with a supervisor about it she finally told me if I sent the three payments we would be current.
Well, they took that money and applied it to attorney fees saying that forclosure procedings had been started, when they never had. After the fourth of fifth letter I sent, they finally reversed it.
It does take them over 15 days to process a check though so we still get our calls and cards that say we owe over $2000.00 though when our payment is only $502.00. So one department has not informed the collection department that we are not that far behind. The collections department won't contact the Customer Service department to get the figures straight, they tell us we have to do it and when we try they say their records have been adjusted. So around and around we go!
Elk Grove Village, Illinois
This report was posted on Ripoff Report on 06/11/2003 08:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fairbanks-Capital-And-Washington-Mutual-Bank/Louisville-Kentucky-40290-1710/Fairbanks-Capital-And-Washington-Mutual-Bank-ripoff-business-from-hell-Louisville-Kentucky-60337. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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