- Report: #355950
Report - Rebuttal - Arbitrate
Complaint Review: Faircall
Faircallwww.faircall Delray Beach, Florida U.S.A.
Faircall Pay phone rip off Delray Beach Florida
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When you use a credit card, they turn your call into an international call. they charge a connection fee of five dollars, they charged an international conversion fee, and fifteen dollars a min. (about)
NO where on the phone does it say ANY thing about this outrages charge. when I received my credit card statement the charge for 4 calls, that were under a min. was $50!
I called the company at 800-608-0575 and DEMANDED a refund. and I have to thank this web site, because I saw someone else said they got a partial credit.
So when they said they wouldn't give me one, I asked for the supervisor, who finally agreed to credit me $20. The thing is, I probably won't get it because of the nature of this charge, I had to cancel my card.
I am guessing that might happen a lot, because Victor Garvey, the supervisor kept telling me not to change my credit card. I didn't tell him I did, with the hopes that it will still go through.
Eagle MT., Utah
This report was posted on Ripoff Report on 07/26/2008 12:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Faircall/Delray-Beach-Florida/Faircall-Pay-phone-rip-off-Delray-Beach-Florida-355950. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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