- Report: #821866
Report - Rebuttal - Arbitrate
Complaint Review: Fairfield Inn & Suites By Marriott
Fairfield Inn & Suites By Marriott1801 32nd St. Internet United States of America
Fairfield Inn & Suites By Marriott, Worst Stay in a Hotel Ever in 20 Years Bad Service and Over Charge the Customer WARNING, Internet
*Consumer Suggestion: Contact Marriott by Email
We left the water running for 20 minutes and the water never did came out not even warm. I call the front Desk again. I was offer a another Room On the other side of the Hotel so we could a shower, so I went to that other room to see if it had Hot Water, I did, but by the time it was way to late if we wanted to get to the flight on time.
So we did not take a shower. Which is very uncomfortable for a person that is used to take one every day. By the way the temperature outside was on the 30sF. So we ran like crazy left my wife and Kids at the Airport so I could go and Drop off the Rental. That way at least they could get back Home. Making the story short we verily made the flight and since we were the last ones guess where we got seats
I am not looking for any hand outs or a like but right before I left I gave Marcus Hodges the front desk attendee that morning my business card and told him to tell the manager Michael Glass to contact me. Why not to try to get a Discount because I thought that the service I was giving was not what I expected. He never did. Now 9 days later we are getting charge on our credit card for 1 night but for the use of 2 rooms. Talk about felling MAD. Thanks for the worst hotel experience in 20 years of traveling.
This report was posted on Ripoff Report on 01/12/2012 03:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fairfield-Inn-Suites-By-Marriott/internet/Fairfield-Inn-Suites-By-Marriott-Worst-Stay-in-a-Hotel-Ever-in-20-Years-Bad-Service-and-821866. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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