- Report: #1054736
Report - Rebuttal - Arbitrate
Complaint Review: FaithWriters
FaithWriters refuses to communicate with me after I asked to cancel and continues to take money out of my bank account. Internet
*Consumer Comment: FaithWriters is an Honest Company
*REBUTTAL Owner of company: faithwriters
*Consumer Comment: Good grief...
*General Comment: Faithwriters.com is a Christian website
*Consumer Suggestion: FaithWriters is not a ripoff - ps
*Consumer Suggestion: FaithWriters is not a ripoff
*REBUTTAL Owner of company: Apology
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Faithwriters is a nightmare to try to deal with!
My first red flag should have been that they have no phone number to call. They also do not publish an email address or any other contact information. The only thing they offer is a contact form. After I signed up with them, there were immediately problems with payments, plus the near impossibility of communication. A woman named Bea did finally email me back to fix the problem so my card would work. After that, she would never respond to any further emails - and since there is no phone number to call - it's impossible to do anything with them.
I requested a cancellation after scouring their site looking for a cancellation policy and a way to do that. Doesn't exist. All I could do was email Bea, who would not respond, or fill out the contact form, which also never received a response. In the meantime, Faithwriters continues to take money out of my account every month. Even when I wrote threatening some form of action they ignore me.
I am so frustrated and angry with them! They claim to be Christian, but act anything but Christ like. They are not honorable in their dealings at all. Maybe they are great for those who never have a problem or need to contact them, but for anyone who wants to cancel at some point - forget it - you can't get out.
This report was posted on Ripoff Report on 05/29/2013 01:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/FaithWriters/internet/FaithWriters-refuses-to-communicate-with-me-after-I-asked-to-cancel-and-continues-to-take-1054736. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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