- Report: #1123162
Report - Rebuttal - Arbitrate
Complaint Review: Family Auto Mart
Family Auto Mart1900 Aurora Rd. Melbourne, Florida USA
Family Auto Mart Bait & Switch Melbourne Florida
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I drove my niece 2 hours to Family Auto Mart in Melbourne to get a vehicle that the website stated was available. We called before we left, and they assured us that they still had them, 5 of the same vehicle at the same price. When we got there and asked about the vehicles, the salesman stated that the car we had called about was just sold. When we asked about the other 5 that were available at the price on their website, there were none. He then stated that someone had just updated their website and those cars could have been sold or no longer available. We asked that he show other vehicles in her price range, and he pointed to some SUV's. She did test drive a vehicle, and decided she would get one. Then when we got inside to start the paperwork, the price jumped up by $2000. We told the finance manager that the salesman quoted $XXXX. He said he couldn't find that salesman, that he must have just gone home. Needless to say, we wasted a total of 4 hours (driving time) to leave empty handed. These people are crooked as crooked gets. By the way, we checked the website after we left and the same car that we originally went to buy was still on the website.
This report was posted on Ripoff Report on 02/12/2014 03:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Family-Auto-Mart/Melbourne-Florida-32935/Family-Auto-Mart-Bait-amp-Switch-Melbourne-Florida-1123162. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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